Dominick Anderson
Assistant Manager
Sacramento,CA
Summary
Dedicated Assistant Manager with proven leadership skills and a track record of achieving results. Seeking a challenging role in a dynamic organization where I can utilize my strong communication and organizational abilities to drive operational excellence. Eager to contribute to a team-oriented environment and make a positive impact on the company's success. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager
In-N-Out Burger
Sacramento, NM
01.2020 - Current
- Oversaw daily operations of retail store, including inventory management, scheduling, and staff supervision
- Conducted regular performance evaluations and provided coaching and feedback to team members to enhance productivity and drive results
- Managed daily operations, including staffing, inventory control, and customer service
- Trained and supervised a team of 15 employees, ensuring they met company standards for food preparation, cleanliness, and customer interactions
- Implemented new marketing strategies, such as social media promotions and loyalty programs
- Conducted weekly performance evaluations and provided constructive feedback to employees, resulting in improved morale and productivity levels.
- Developed strategy to increase sales and drive profits.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Developed detailed plans based on broad guidance and direction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Created employee schedules to align coverage with forecasted demands.
- Defined clear targets and objectives and communicated to other team members.
- Gained strong leadership skills by managing projects from start to finish.
- Developed and maintained courteous and effective working relationships.
- Proven ability to develop and implement creative solutions to complex problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Developed training programs to improve team members'' skills and competencies, leading to higher job satisfaction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Associate
In-N-Out Burger
Sacramento, CA
10.2016 - 12.2019
- Monitored food quality and freshness throughout day.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
- Processed customer payments and balanced cash drawers.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Education
High School Diploma -
Mira Loma High School
Sacramento, CA 06.2012 - 06.2016
Skills
Leadership
Email Address
Dominickandersond@gmail.com
Phone Number
530-558-0881
Personal Information
Date of Birth: 04/15/98
Timeline
Assistant Manager
In-N-Out Burger
01.2020 - Current
Associate
In-N-Out Burger
10.2016 - 12.2019
High School Diploma -
Mira Loma High School
06.2012 - 06.2016