Summary
Overview
Work History
Education
Skills
Timeline
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Dominick Buckmon

Washington

Summary

Proactive and customer-focused, I excelled at Costco by enhancing checkout experiences and maintaining high sanitation standards, demonstrating key skills in customer service and problem-solving. Achieved a notable reduction in customer wait times, showcasing my ability to blend hard skills like basic math with soft skills such as patience and empathy.

Overview

6
6
years of professional experience

Work History

Overnight Stocker and Receiver

Walmart
08.2021 - Current
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
  • Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
  • Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
  • Increased overall store cleanliness by sweeping, mopping, and dusting during overnight shifts.
  • Maximized available floor space for merchandising through efficient backroom organization and inventory maintenance procedures.
  • Maintained up-to-date knowledge of current sales promotions, ensuring relevant products were prominently displayed for maximum visibility.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Cashier Assistant

Costco
06.2019 - Current
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Learned duties for various positions and provided backup at key times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Enhanced customer checkout experience by providing efficient and accurate transaction processing.
  • Enhanced store security by identifying and reporting suspicious activities.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Worked with other associates to support cashiers and management needs.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.

Education

Engineering

Dunbar Shs
Washington DC
06.1999

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Patience and empathy
  • Store cleaning
  • Basic math
  • Reliability and punctuality
  • Flexible schedule
  • Professional appearance
  • Merchandise restocking
  • Loading and unloading
  • Friendly and outgoing
  • Shelf facing

Timeline

Overnight Stocker and Receiver

Walmart
08.2021 - Current

Cashier Assistant

Costco
06.2019 - Current

Engineering

Dunbar Shs

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Dominick Buckmon