Dominick Cooper
Waco,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated student starting school in the coming weeks to pursue career in Firefighting, but is willing to have a flexible schedule outside of school hours.
Overview
3
3
years of professional experience
Work History
Property Manager
The Good Life Communities
Waco, TX
06.2021 - Current
- Updated tenant and unit information to keep current in housing database.
- Collected monthly assessments, rental fees, deposits and payments.
- Recommended clarifications and changes in program policies to director of property management.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Built relationships with service vendors and submitted associated billing statements.
- Prepared and submitted monthly tenant visit logs.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Managed and oversaw operations, maintenance and administration of properties.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
Shift Lead
Oakley's Grill
Waco, TX
10.2022 - 12.2023
- Provided guidance and support to other team members as needed.
- Delegated tasks to employees and monitored activities and task completion.
- Resolved customer complaints and reported issues to senior management.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Evaluated employee performance, delivering individualized feedback and praise.
- Coached team members to increase productivity and reduce workplace accidents.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Identified needs of customers promptly and efficiently.
- Ensured that all safety protocols were followed at all times.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Analyzed key performance indicators to identify effective strategies.
- Reinforced rules to promote superior employee performance.
Education
Some College (No Degree) - General Studies
McLennan Community College
Waco, TXSkills
- Compliance Monitoring
- Property Management
- Staff Management
- Adaptable
- Valid Texas Driver's License
- Administrative Support
- Customer Service-Focused
- Maintenance Knowledge
- Skilled Multi-Tasker
Affiliations
Avid volunteer firefighter in a local area.
Veracious reader.
Timeline
Shift Lead
Oakley's Grill
10.2022 - 12.2023
Property Manager
The Good Life Communities
06.2021 - Current
Some College (No Degree) - General Studies
McLennan Community College