Dominick Craig

• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
• Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
• Managed other HR staff and oversaw completion of tasks and initiatives.
• Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Provide guidance on associate relations, including investigations, coaching, counseling, and policy enforcement.

- Hired on a Task Force contract as a interim Director of People & Culture until role was filled and help restructure the HR department for the associates hotel success

Responsible for multiple luxury, full, select, limited service brands and boutique hotels within Southern Ohio, Kentucky, Indiana, Illinois, and West Virginia such as: Hyatt, Marriott, Hilton, Hotel Covington of Kentucky (Luxury hotel), IHG, Choice hotels, Wyndham and Four Seasons.

• Maintained company compliance with local, state, and federal laws, in addition to established organizational and or brand standards.
• Develop and manage annual budgets for salaried labor and HR operations, ensuring accurate monthly forecasts
• Oversaw the talent acquisition areas of recruiting, onboarding administration and orientation of all J1's, H2B, front line associates and leaders.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention. Increased retention scores from 52% to 85+%. Achieved by engaging with the hourly associates & leaders to identify missing links in culture plus operational needs.
• Led collective team of 1,850+ associates between all 12 properties including Union. Ensured all onsite HR teams organized property celebrations, awards and associate recognition programs.
• Heavy focus on training & development programs. Lead annual goal setting, performance reviews, compensation adjustments, and bonus programs.
• Structured compensation and benefits according to market conditions and budget demands. Also led HR audits including brand, regional, ownership, government, etc.

* Hired as Task Force Area Director of Human Resources for 6 months then offered permanent role.

- Reason for leaving: Medical sabbatical now resolved

Responsible for multiple luxury, full, select, limited service brands and boutique hotels in the Midwest & East Coast Region such as Hilton, Marriott, IHG, Hyatt, Four Seasons, Choice and Wyndham

• Participated as a key member of the executive committee at strategic and operational level to develop and strengthen human resources services, relationships and mission as a partner.
• Structured compensation and benefits according to market conditions and budget demands. Administered employee benefits programs and assisted with open enrollment.
• Increased retention score from 45% to 86+% with a engagement score increased to 9.4 against company benchmark of 7.
• Led a collective team of 2,000+ associates between the midwest & east coast properties including some union.
• Created a development, training and mentorship/ ambassadors program with a focus on employee relations and engagement.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational or brand standards.
• Led HR audits including brand, regional, ownership, government etc.
• Oversee all areas of talent acquisition to include recruiting, onboarding, and orientation.

- Hired as Director of Guest Services then promoted to Director of Operations, Assistant General Manager, General Manager, Director of Human Resources, Area Director of Human Resources & Regional Director of Human Resources.

Reason for leaving: Company lay-off due to pandemic repercussions.

• Recruited, trained, mentored, and engaged highly successful operations leadership team.
• Met regulatory, compliance, and safety requirements.
• Developed business plans to capitalize on new services and facilitate successful future growth and practice acquisitions.
• Championed relationship building, cross-collaboration and mentorship throughout strategic partners.
• Provide guidance on associate relations, including investigations, coaching, counseling, and policy enforcement.

- Hired as a Crew Captain promoted to Training Coordinator, Shift Manager, Assistant General Manager, General Manager, Human Resources Generalist, Human Resources Manager and Corp. Director of Human Resources.