Dominick D'Aguanno
Portland
Summary
Competent Crew Member with extensive experience at Portillos Restaurant, excelling in customer relations and food preparation. Proven ability to train team members and maintain high standards of cleanliness and safety. Recognized for problem-solving skills and efficiency in high-pressure environments, consistently delivering exceptional service and satisfaction.
Overview
5
5
years of professional experience
Work History
Crew Member
Portillos Restaurant
04.2021 - 11.2025
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Stocked shelves to organize aisles in assigned department.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Worked under high pressure situations by leaning on other team members too meet high customer expectations
- Core part of the closing crew for many years that trained team members on how to properly meet a managers closing expectations
Education
Associate of Science - General Studies
Joliet Junior College
Joliet, IL06-2027
Skills
- Cooking
- Workplace safety
- Customer relations
- Problem-solving
- Food preparation
- Order management
- Workplace efficiency
- Safety awareness
- Heavy lifting
- Cleaning and sanitizing
Timeline
Crew Member
Portillos Restaurant
04.2021 - 11.2025
Associate of Science - General Studies
Joliet Junior College