Dominick Estrada
Moorpark,CA
Summary
Results-driven and team-oriented professional with strong leadership, customer service, and problem-solving skills. Experienced in data analysis and quality control, with a proven ability to identify operational inefficiencies, collaborate across teams, and implement solutions that enhance client satisfaction and overall performance.
Overview
7
7
years of professional experience
Work History
Volunteer
Rich at Heart
Camarillo, California
08.2023 - Current
- Led small-group sports sessions for children with disabilities, adapting activities to meet varying ability levels
- Encouraged participation and built confidence through tailored positive reinforcement strategies
- Maintained a safe and structured environment during physical activities
- Developed strong communication by collaborating with children, parents, and staff
- Demonstrated patience, empathy, and problem-solving in various dynamic situations
Level 7 Associate
In N Out Burger
Westlake Village, California
01.2021 - Current
- Analyzed financial data to identify trends, informing decision-making for strategic improvements.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Provided exceptional customer service to enhance customer experience in fast-paced environment.
- Resolved customer complaints professionally to ensure satisfaction.
- Collaborated with team members to ensure efficient order fulfillment.
- Trained new associates on store operations and policies to ensure adherence and operational consistency.
Accounting Clerk
Americana Financial Services
Thousand Oaks , California
06.2019 - 08.2020
- Prepared and issued customer invoices while monitoring receivables and managing collections to optimize cash flow.
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Recorded transactions and generated financial reports using accounting software to ensure accuracy.
- Reconciled expenses and financial records to maintain integrity of financial data.
- Processed sales tax returns in accordance with state regulations.
Education
Bachelor of Science - Business Management
California Sate University of Northridge
Northridge, CA05-2026
Skills
- Customer service
- Client relations
- Data analysis
- Analytical
- Problem identification
- Quality control
- Training and mentoring
- MS office
- Team collaboration
- Team building
- Supervision and leadership
- Excellent communication
- Tax preparation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Volunteer
Rich at Heart
08.2023 - Current
Level 7 Associate
In N Out Burger
01.2021 - Current
Accounting Clerk
Americana Financial Services
06.2019 - 08.2020
Bachelor of Science - Business Management
California Sate University of Northridge