Dominick Gonzales
Wellington,CO
Summary
Proven problem-solver and communicator, I've enhanced team performance and safety at RCS Spotting Services by mastering and teaching advanced spotting signals. At McDonald's, my training skills boosted customer satisfaction and crew efficiency. My blend of situational awareness and effective teamwork, coupled with a detail-oriented approach, consistently improves operational outcomes.
Overview
3
3
years of professional experience
Work History
Spotter
RCS Spotting Services
02.2023 - Current
- Strengthened team performance by assisting colleagues in understanding hand signals and other communication methods essential for safe spotting practices.
- Increased efficiency by maintaining clear lines of communication between lifting equipment operators and ground personnel.
- Improved overall spotting efficiency by actively participating in training sessions focused on new equipment usage guidelines and best practices for signal communication techniques.
- Reduced accidents through vigilant monitoring of the worksite, identifying potential hazards and taking corrective actions promptly.
Crew Member Trainer
McDonald's
10.2021 - 02.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
- Collaborated with management to identify areas for improvement within the team''s performance.
Education
GED -
Poudre High School
Fort Collins, CO05-2022
Skills
- Effective teamwork
- Quick decision making
- Superior communication
- Situational awareness
- Persistence
- Detail orientation
- Problem-solving
Timeline
Spotter
RCS Spotting Services
02.2023 - Current
Crew Member Trainer
McDonald's
10.2021 - 02.2023
GED -
Poudre High School
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