I am looking to join a company that will utilize my wide-ranging experience, willingness to learn, and ability to multi-task, organize, and communicate, in a position that will present the opportunity for career and educational advancement.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Middletown, DE
09.2023 - 02.2024
Checked brewing equipment for proper functionality.
Demonstrated techniques on using multiple beverage machines with new team members.
Provided excellent customer service by responding to inquiries quickly and professionally.
Collected payments and provided accurate change.
Ground beans for espresso shots according to individual customer specifications.
Input orders into point of sale system and handled customer payments.
Described menu items to customers and suggested appealing products.
Co-Manager
RaceTrac
Land O' Lakes, FL
03.2022 - 07.2023
Performed weekly audits of cash registers to detect discrepancies in transactions.
Analyzed sales data to identify trends and areas for improvement.
Resolved conflicts between employees in a professional manner.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.
Grocery Clerk
Publix
Land O' Lakes, FL
12.2019 - 05.2021
Adhered to company policies and procedures regarding loss prevention and security.
Set up displays for seasonal promotions or events in accordance with company guidelines.
Received and unloaded new products upon delivery, checking for damage and order accuracy.
Organized backroom storage areas according to company standards for safety and efficiency.
Utilized knowledge of store layout to efficiently restock products and assist customers.
Assisted customers with locating items and providing recommendations based on preferences.
Conducted regular cleaning tasks, including sweeping, mopping, and dusting.
Answered questions and inquiries per shift regarding products, prices and availability.
Answered customers' questions and provided information on store procedures or policies.