Summary
Overview
Work History
Education
Skills
Timeline
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Dominick Iadevaia

Westbury,NY

Summary

Organized and dependable professional with over two years of customer service experience seeking entry-level positions. Motivated team player with engaging personality and flexible approach.

Overview

6
6
years of professional experience

Work History

Senior Waiter

The St. James Restaurant
10.2021 - Current
  • Maintain customer satisfaction with timely table check-ins to assess food and beverage needs; monitor dining room for seating availability as well as service, safety and well-being of guests
  • Resolve customer concerns with friendly and knowledgeable service; welcome guests with personable attitude and develop strong and lasting customer relationships
  • Train new employees upon hire on company policies, procedures, and performance
  • Field customer complaints and queries in a fast-paced environment
  • Pitched and secured weekly specials to restaurant manager for inclusion on menu
  • Assist and collaborate with chefs and staff resulting in accuracy of food orders and customer satisfaction
  • Distribute tips across an 8-person staff and supervise end-of-night close out processes
  • Efficiently reset and clean up tables after customers leave to enable speedy turnaround and guest flow; keep server areas clean and stocked to increase efficiency while working tables; fold napkins and prepare silverware sets to provide adequate supply for host station
  • Remain up-to-date on menu changes to help customers make food choices; share knowledge of menu items and flavors enabling customers to make personal decisions based on taste and interest
  • Utilize Square POS system to process cash, credit, debit, and gift card payments

Construction Worker

Renu Contracting | Milburn Flooring
07.2018 - Current
  • Install new structures, update systems and replace worn components to bring New York buildings up to current codes; work on approximately 30+ buildings per season
  • Transport and organize materials and tools from trucks and storage facilities to work site locations
  • Gather waste and trash from job sites for placement in refuse containers to keep job sites clean and organized; dispose of worksite debris to remove safety hazards
  • Assist with basic carpentry work such as installing wooden floors and crown molding; work on sanding and refinishing wooden floors
  • Work with knowledgeable professionals to grow understanding of principles and construction standards; provide labor support to carpenters, masons, and other skilled trades
  • Determine materials needed for daily shift and load vehicles with equipment and supplies; complete tear down of existing structures to prepare for new construction
  • Deliver overtime and collaborate with team members to meet project deadlines

Education

Associate of Arts -

Nassau Community College
Garden City, NY
05.2020

Skills

  • Software: MS Office Word, Photoshop, Lightroom, Canva
  • Social Media: Facebook, Instagram, X, YouTube, TikTok
  • Marketing, Advertising, Design, Creative Thinking
  • Customer Service, Relationship Building

Timeline

Senior Waiter

The St. James Restaurant
10.2021 - Current

Construction Worker

Renu Contracting | Milburn Flooring
07.2018 - Current

Associate of Arts -

Nassau Community College

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Dominick Iadevaia