Summary
Work History
Education
Skills
Timeline
Generic

Dominick Martinez

Katy

Summary

Dynamic professional with a proven track record at Sam's Club, excelling in customer service and client retention strategies. Skilled in data entry and complaint handling, I enhanced member satisfaction through effective problem-solving and relationship building. Committed to optimizing workflows, I consistently contributed to membership growth and operational efficiency.

Work History

Member Specialist

Sam's Club
  • Assisted members with product inquiries and provided exceptional customer service.
  • Processed member transactions efficiently using point-of-sale systems.
  • Maintained accurate inventory records to ensure product availability.
  • Collaborated with team members to enhance store operations and member experience.
  • Resolved member concerns promptly, improving satisfaction rates.
  • Conducted merchandise displays to promote sales and attract customer interest.
  • Trained new staff on operational procedures and customer engagement techniques.
  • Managed membership database, ensuring accurate record-keeping and timely updates as needed.
  • Contributed to long-term strategic planning related to membership growth and retention goals.
  • Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
  • Maintained strong knowledge of industry trends and developments, allowing for informed decision-making regarding program offerings.
  • Boosted member renewals by consistently providing exceptional customer service and support.

Meat/produce

Walmart
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Production Supervisor

Aegle Inc
  • Supervised daily operations to ensure efficient production workflows.
  • Trained and mentored team members on safety protocols and equipment usage.
  • Implemented process improvements that enhanced operational efficiency and reduced downtime.
  • Coordinated with quality assurance teams to maintain product standards and compliance.

Recycling Sorter

Rooms To Go
  • Sorted recyclable materials to ensure proper processing and waste reduction.
  • Operated sorting equipment efficiently, maintaining safety protocols throughout operations.
  • Collaborated with team members to streamline sorting processes and improve workflow efficiency.
  • Inspected incoming materials for contamination, ensuring compliance with recycling standards.
  • Assisted in training new staff on sorting techniques and workplace safety guidelines.
  • Monitored inventory levels of recyclable materials, reporting discrepancies promptly to management.
  • Maintained cleanliness of sorting areas, promoting a safe and organized work environment.
  • Updated records of sorted materials and reported daily activities to supervisors accurately.
  • Maintained strong attention to detail while performing fast-paced manual sorting tasks, ensuring maximum efficiency without sacrificing accuracy.
  • Facilitated open communication among team members, fostering a collaborative atmosphere that boosted productivity levels.
  • Participated in regular safety meetings to stay up-to-date on industry best practices and maintain compliance with OSHA regulations.
  • Increased facility productivity through effective collaboration with team members on daily tasks.
  • Sorted materials to separate high-grade materials such as copper and brass.
  • Collected and sorted recyclable construction materials such as concrete, drywall and plastic into appropriate containers.
  • Improved recycling sorting efficiency by implementing advanced waste separation techniques.
  • Played an integral role in achieving company recycling goals through diligent execution of assigned tasks and commitment to excellence.
  • Utilized balers to compress recyclable materials.
  • Upheld high cleanliness standards within the facility, promoting a safe and efficient working environment.
  • Consistently met or exceeded established sorting quotas, contributing significantly to the overall success of the facility''s operations.

Warehouse Worker

American Red Cross
  • Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
  • Received and inspected incoming donations for quality assurance and proper documentation.
  • Sorted and organized supplies, ensuring optimal placement for easy access and retrieval.
  • Assisted in maintaining cleanliness and safety compliance throughout the warehouse environment.
  • Collaborated with team members to streamline shipping processes and reduce turnaround time.
  • Conducted regular inventory counts to ensure accuracy of stock levels and reporting discrepancies.
  • Trained new staff on safety protocols, equipment operation, and warehouse procedures.
  • Implemented best practices for storage efficiency, enhancing overall workflow in warehouse operations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Reduced order processing times with meticulous attention to order picking and packaging.

Education

High School Diploma -

Satellite Academy Hs
New York, NY

Associate of Arts - Elementary Education

Long Island University
Brooklyn, NY
07.2020

Skills

  • Exceptional communication
  • Data entry proficiency
  • Client retention strategies
  • Cross-selling
  • Strong interpersonal skills
  • Customer service
  • Customer support
  • Relationship building
  • Complaint handling
  • Document processing
  • Workflow optimization
  • Healthcare
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving skills
  • Time management
  • Attention to detail
  • Multitasking
  • Understanding customer needs

Timeline

Member Specialist

Sam's Club

Meat/produce

Walmart

Production Supervisor

Aegle Inc

Recycling Sorter

Rooms To Go

Warehouse Worker

American Red Cross

High School Diploma -

Satellite Academy Hs

Associate of Arts - Elementary Education

Long Island University

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Dominick Martinez