DOMINICK MCCLELLAN
BROOKLYN,NY
Summary
Seasoned and Dynamic Hospitality Professional with over a decade in full-scale, start-to-finish event planning and catering for variety of industries - including luxury fashion, cosmetics, music, media, and tourism. Capable of managing all aspects of
intimate or major scale events for a diverse roaster of clients. Expertise in multifaceted planning for a wide array of event formats, pursing new clients, developing repeat business, establish procedures and protocols, and creating unforgettable experiences.
Past clients include, Sliver Wings International, Google, Casper, Lexus, National Basketball Association, Pfizer, Facebook, Netflix, Marvel, NYFW, CBS, Accenture, Jetblue Airline, Norwegian Cruise Line, Carnival Cruise Line, Lufthansa Airline, American Airlines and The Boys and Girls Club of Broward County. Each benefited from an extensive network of industry contacts, marketing and social media expertise, comfort negotiation with vendors; and mastery in organization, leading multiple event coordinators and teams, plus diligent communication that supports virtually flawless execution of events.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Corporate Sales Manager
MCR Hotels
New York, NY
05.2021 - Current
- Used sales forecasting and strategic planning to verify sales and profitability of products, lines and services.
- Established sales quotas and tracked performance against targets.
- Managed daily operations of the Sales Department including personnel management and scheduling.
- Created and maintained relationships with existing clients, while prospecting for new ones.
- Developed and implemented new strategies to increase sales revenue.
- Assisted in developing sales presentations for potential customers based on their needs.
- Analyzed market trends and developed forecasts to determine future product needs.
- Conducted weekly meetings with Sales Team to review progress on goals and objectives.
- Organized trade shows and conferences as well as promotional events such as webinars and seminars.
- Prepared detailed reports regarding monthly, quarterly, annual sales results and presented them at executive meetings.
Vice President of Events and Educations Programs
New Jersey LGBT Chamber of Commerce
Wayne, NJ
09.2019 - 09.2020
- Assisted in developing promotional campaigns to increase attendance at events.
- Researched industry trends and identified innovative ideas that could be implemented into future events.
- Organized and managed all event activities, including budgeting, scheduling, vendor relations, and staff and volunteer coordination.
- Monitored feedback from attendees throughout each event in order to improve customer service levels.
- Developed comprehensive reports outlining financial performance of each event.
- Identified new potential sponsors and partners for upcoming events.
- Analyzed post-event data to determine success rate of individual events and identify areas of improvement.
- Designed creative themes for each event that would attract new audiences.
- Oversaw on-site operations during events, ensuring customer satisfaction at all times.
- Developed strategies to maximize revenue opportunities while minimizing costs associated with events.
Corporate Sales Manager
Hornblower Cruise & Event
New York, NY
06.2017 - 08.2020
- Connected with potential customers to build new corporate partnerships and solicit corporate sales.
- Utilized CRM software systems to track leads, manage contacts, generate reports.
- Developed presentations outlining product features, benefits, and competitive advantages.
- Attended company workshops and conferences to improve technical and professional skills.
- Negotiated contracts with prospective customers while maintaining favorable terms.
- Participated in industry trade shows as a representative of the company's brand.
- Provided technical support to customers regarding products and services offered.
- Prepared and promptly sent proposals, contracts and correspondence to facilitate sales process.
- Researched and analyzed new sales options, prospects and market trends.
- Assisted in the development of long-term strategic plans for corporate sales growth.
Catering Manager
Fisher Island Club
Miami, FL
08.2016 - 06.2017
- Ensured compliance with all health regulations regarding food preparation and service.
- Developed menus for various events and occasions while maintaining budget constraints.
- Worked closely with clients to provide custom catering services based on their individual needs.
- Planned and organized catering operations for large-scale events such as weddings and corporate functions.
- Managed the logistics of setting up buffets, tables, chairs, decorations. prior to each event.
- Assisted customers in creating memorable experiences through personalized menus tailored to their tastes and preferences.
Senior Conference Services Manager
Hilton Bentley
Miami, FL
08.2015 - 08.2016
- Utilized software programs such as Excel or PowerPoint in order to create documents related to conference planning tasks.
- Compiled data on past conferences such as attendance numbers or financial results for use in reports or presentations.
- Monitored costs associated with conferences in order to stay within budget constraints.
- Oversaw setup of meeting rooms prior to events to ensure they meet customer specifications.
- Developed relationships with key suppliers who could provide discounted rates on services needed for conferences.
- Negotiated contracts with hotels, restaurants, caterers, speakers, entertainers. to secure the best prices possible.
Events Manager
St Regis Tianjin
Tianjin, China
09.2014 - 08.2015
- Managed event staff onsite during each event to ensure smooth operations.
- Monitored event progress by tracking expenses against budget and adjusting as needed.
- Worked closely with caterers, florists, musicians, and lighting technicians, ensuring their services were delivered on time according to specifications.
- Assessed event success and identified improvement areas through client feedback.
- Collaborated with IT teams to troubleshoot technical issues related to audio and visual equipment.
- Organized and facilitated vendor meetings to ensure successful execution of all events.
- Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.
Education
Bachelor of Science - Hospitality Management
Florida International University
Miami, FL07-2016
Associate of Science - Hospitality Management
LaGuardia Community College of The City University of New York
Long Island City, NY07-2013
Skills
- Strategic Planning and Execution
- Operations Oversight
- Event Management
- Creative Direction
- Event Marketing
- Brand Awareness
- Agenda Setting
- Client Relations
- Contract Negotiation
- Event Budgeting
- Time Management
- Organizational Skills
- Customer Relationship Management
- Sponsorship Management
- Venue Selection
- Business Growth
- Partnership Development
- Partnership Marketing
- Project Management
- Competitor Analysis
- Brand Development
- Brand Promotion
Past Clients
- Sliver Wings International
- Casper
- Lexus
- National Basketball Association
- Pfizer
- The Boys and Girls Club of Broward County
- Netflix
- Disney
Certification
Certificate In Hospitality and Tourism Management
Florida Atlantic University
Boca Raton | 2020
Professional Background
Seasoned and Dynamic Sales Manger with over a decade in full-scale, start-to-finish event planning and catering for
variety of industries - including luxury fashion, cosmetics, music, media, and tourism. Capable of managing all aspects of
intimate or major scale events for a diverse roaster of clients. Expertise in multifaceted planning for a wide array of event
formats, pursing new clients, developing repeat business, establish procedures and protocols, and creating unforgettable
experiences.
Past clients include, Sliver Wings International, Google, Casper, Lexus, National Basketball Association, Pfizer, Facebook
and The Boys and Girls Club of Broward County. Each benefited from an extensive network of industry contacts,
marketing and social media expertise, comfort negotiation with vendors; and mastery in organization, leading multiple
event coordinators and teams, plus diligent communication that supports virtually flawless execution of events.
Timeline
Corporate Sales Manager
MCR Hotels
05.2021 - Current
Vice President of Events and Educations Programs
New Jersey LGBT Chamber of Commerce
09.2019 - 09.2020
Corporate Sales Manager
Hornblower Cruise & Event
06.2017 - 08.2020
Catering Manager
Fisher Island Club
08.2016 - 06.2017
Senior Conference Services Manager
Hilton Bentley
08.2015 - 08.2016
Events Manager
St Regis Tianjin
09.2014 - 08.2015
Bachelor of Science - Hospitality Management
Florida International University
Associate of Science - Hospitality Management
LaGuardia Community College of The City University of New York
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