Dominick Narvaez
Parcare Community Health Network
Brooklyn,NY
1
Certification
5
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Rehabilitation Aide
2 Years 2 Months- Supported physical therapists in implementing treatment plans, enhancing patient recovery processes.
- Assisted patients with daily living activities, ensuring comfort and safety during rehabilitation sessions.
- Maintained accurate records of patient progress, contributing to effective care coordination and communication.
- Monitored equipment functionality and cleanliness, promoting a safe therapeutic environment for patients.
- Collaborated with interdisciplinary teams to optimize patient outcomes through comprehensive care strategies.
- Trained new aides on operational protocols and best practices, improving team efficiency and performance standards.
- Educated patients on exercise techniques, fostering independence and confidence in their rehabilitation journey.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Improved patient satisfaction by ensuring responsive and a responsive and empathetic approach to care.
- Administered ultrasound, diathermy or other therapeutic modalities.
- Educated patients and families on exercises and proper body mechanics.
- Checked physical therapy supplies, assisting with ordering and restocking.
- Maintained cleanliness and sanitation of clinic or treatment environment.
Gym Manager
1 Year 2 Months- Developed and implemented member engagement strategies to enhance customer satisfaction.
- Trained and mentored staff on operational procedures and customer service excellence.
- Supervised daily gym operations, ensuring high standards of cleanliness and safety.
- Managed inventory levels, optimizing resource allocation for equipment and supplies.
- Analyzed membership trends to inform marketing strategies and promotional campaigns.
- Coordinated fitness program schedules, aligning offerings with member interests and goals.
- Conducted regular performance evaluations, fostering a culture of continuous improvement among team members.
- Collaborated with regional management to align local initiatives with corporate objectives and standards.
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Generated leads through sales promotions and word-of-mouth.
- Managed financial tasks including budgeting, expense tracking, and revenue forecasting for the gym''s success.
- Reviewed stock counts and ordered items to control inventory.
- Trained employees on general procedures, gym rules and duties.
- Streamlined facility operations by creating efficient staff schedules and maintaining an organized work environment.
Retail Sales Manager
2 Years 5 Months- Led team in achieving sales targets through effective inventory management and customer engagement strategies.
- Analyzed sales data to identify trends, enabling data-driven decision-making for merchandising strategies.
- Implemented training programs to enhance staff performance and foster a customer-centric culture.
- Streamlined operational processes, resulting in improved efficiency and reduced shrinkage rates.
- Collaborated with cross-functional teams to optimize visual merchandising standards across the store layout.
- Enhanced customer satisfaction scores by refining service protocols and addressing feedback effectively.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at the end of each shift.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
Education
High School Diploma
Skills
Functional mobility training
Transfer techniques
Therapeutic modalities
Patient preparation
Patient documentation
Rehabilitation support
Health and safety
Risk management
Patient communication
Team management
Decision-making
Strong work ethic
Certification
- Basic Life Support Certification
Timeline
Gym Manager
Blink Fitness, Equinox Holdings
10.2024 - 12.2025Read More
Rehabilitation Aide
Parcare Community Health Network
07.2024 - CurrentRead More
Retail Sales Manager
Old Navy
01.2022 - 06.2024Read More
Academy of Innovative Technology
High School Diploma
Read More