Pumpkin Patch Ride Operator
Seasonal Adventures
Murrieta, CA
09.2023 - 10.2023
- Ensured safety of guests by enforcing ride and park policies.
- Assisted with loading, unloading, and securing passengers on rides.
- Maintained cleanliness of rides and surrounding area.
- Provided customer service to guests in a friendly manner.
- Monitored guest behavior while riding attractions.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Conducted emergency procedures, when necessary, in accordance with safety protocols.
- Verified rider height requirements for each attraction prior to boarding.
- Collaborated with team members to ensure smooth operation of all attractions.
- Greeted customers upon arrival at the entrance gates.
- Communicated effectively with other departments regarding performance issues.
- Demonstrated knowledge of ride operations, including proper use of restraints.
- Provided assistance to guests who required special attention due to disabilities or mobility challenges.
- Resolved customer complaints in a professional manner.
- Kept up to date on new developments related to ride operations through training sessions and manuals.
- Checked seatbelts of riders to maximize safety and manage risk.
- Pulled down safety bars and secured riders according to specified attraction details.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
