Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Languages
Timeline
Generic

Dominick Sims

Houston,TX

Summary

I am very versatile and a fast learning with a vast amount of customer service, critical thinking, and problem solving skills looking to learn and grow with a great company like yours!

Overview

9
9
years of professional experience
1
1
Certification

Work History

Crew Member

Elite Curbing
West Fargo, ND
02.2024 - 11.2024
  • mix concrete
  • Carry concrete in wheel barrels
  • Curb repairs
  • form concrete curbs
  • form patios
  • drive truck and trailer drive box truck
  • Executed tasks involving the operation of a forklift.
  • operate skid
  • fabric & rock residential and commercial property

Warehouse Cooler Lead/Route Delivery Driver

Quality Meats And Seafood
West Fargo, ND
02.2023 - 02.2024
  • Assisted in training new route drivers, sharing knowledge and techniques for efficient deliveries.
  • Maneuvered vehicle into position at warehouse for unloading returns and loading new deliveries.
  • Conducted daily vehicle inspections to ensure safety and reliability before starting routes.
  • Followed all traffic laws and regulations to ensure safe and efficient delivery operations.
  • Completed damage control checks on items and contacted supervisor about removing orders according to company policy.
  • Maintained accurate delivery records, including times, mileage, and customer signatures.
  • Verified delivery of items with customers and obtained proper signatures.
  • Conducted inventory transactions using scanner gun.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Operated hand-held scanners to track product movement within the warehouse environment.
  • Loaded and unloaded goods from trucks using forklifts and pallet jacks.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.

Assistant Site Leader

Tidal Wave Auto Spa
Lutz, FL
05.2022 - 02.2023
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Performed minor maintenance tasks on car wash equipment.
  • Analyzed business performance data and forecasted business results for upper management.
  • Vacuumed interiors, cleaned windows, and dusted dashboards for a complete clean.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums and hoses to clean and protect interior and exterior of vehicle.
  • Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Applied soap solution, scrubbed cars manually where necessary.
  • Inspected vehicles before and after they were washed to ensure quality standards were met.
  • Assisted with marketing promotions and distributed flyers when necessary.
  • Recruited and trained new employees to meet job requirements.
  • Assigned work and monitored performance of project personnel.

Manager

Five Guys
Grand Forks, ND
02.2021 - 05.2022
  • Adhered to company policies and procedures while enforcing them among all employees.
  • Optimized profits by controlling food, beverage and labor costs.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Distributed food to service staff for prompt delivery to customers.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Trained new employees on food preparation, cash handling, and customer service techniques.
  • Developed strategies to enhance food-presentation aspects of catering and retail environments.
  • Replenished food items from inventory and rotated ingredients.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Grilled and deep fried various foods from meats to potatoes.

Night Auditor

AmericInn Hotel & Suites
Grand Forks, ND
11.2020 - 12.2021
  • Performed bookkeeping activities to balance accounts and conduct nightly audits.
  • Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
  • Provided support to housekeeping staff by preparing keys for departing guests when requested.
  • Completed nightly updates to hotel rates and individual room charges.
  • Transmitted and received messages using telephones or telephone switchboards.
  • Contacted housekeeping or maintenance staff to report room or building issues.
  • Greeted arriving guests and checked them in to their rooms.
  • Verified customer credit to establish payment method for accommodations.
  • Completed end-of-day reconciliations of cash drawers and credit card transactions.
  • Generated daily, weekly, and monthly reports to close out day and meet objectives.
  • Sorted and distributed clean linens, towels, and other items to designated areas.
  • Transported washed items in carts to dryers, loading into dryers and setting drying time and temperature.
  • Operated washing machines, dryers, extractors, and other laundry equipment.
  • Delivered additional requested items to rooms upon request within reasonable timeframes.

Make Ready Technician/Maintenance Groundskeeper

T.A.M Temporary Apartment Manangement
Atlanta, GA
01.2020 - 12.2020
  • Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
  • Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
  • Implemented troubleshooting techniques to resolve issue.
  • Replaced light bulbs and ceiling fans as requested by tenants or landlords.
  • Repaired broken windows, doors, walls, and other fixtures in an efficient manner.
  • Conducted daily litter removal across grounds to maintain a clean environment.
  • Maintained walkways, driveways, and parking lots by removing snow, ice, and other obstructions.
  • Move furniture, equipment, boxes or other items as requested by supervisors or clients.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.

Car Detailer/Vehicle Inspector

ADESA
Fairburn, GA
03.2019 - 01.2020
  • Inspected vehicle to verify pristine appearance for customer.
  • Cleaned and conditioned leather, vinyl, and other interior materials.
  • Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
  • Dried vehicles with microfiber towels after washing them.
  • Transported materials, equipment or supplies to or from work areas.
  • Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
  • Adhered to safety protocols and guidelines to prevent damage to vehicles and personal injury.
  • Monitored parking area for safety, security and general customer concerns.
  • Park cars

Mover/Box Truck Driver

Two Men And A Truck
Fayetteville, GA
09.2018 - 04.2019
  • Maintained clean and orderly moving trucks, ensuring equipment is stored properly.
  • Secured items in truck by strapping over protective padding.
  • Coordinated with team members to ensure smooth and efficient moving operations.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Assisted customers with packing fragile items into labeled boxes.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Moved customer boxes to and from trucks, working quickly to maintain schedules.
  • Participated in ongoing training to improve moving techniques and customer service skills.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Observed strict quality standards for box and furniture packing, avoiding damage or destruction of items.
  • Utilized hand trucks, dollies, and other equipment to move heavy items safely.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Managed inventory of moving supplies, restocking as necessary.

Dietary Cook

Northwood deaconess
Northwood, ND
02.2017 - 02.2018
  • Adjusted established recipes to meet special dietary and allergen restrictions.
  • Ensured proper storage of prepared foods at appropriate temperatures.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Prepared meals for patients according to dietary requirements and restrictions.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Adjusted seasoning, garnishes, portion sizes as necessary for special diets.
  • Changed and sanitized cutting boards, benches and surfaces to avoid cross-contamination.
  • Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions and temperature control procedures.
  • Carried out recipe modifications requested by customers or dietitians.
  • Prepared therapeutic diets and meals following oral and written instructions.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Assisted in the development of new recipes that meet dietary guidelines.
  • Maintained cleanliness of kitchen area throughout shift.
  • Checked quality of ingredients prior to use in recipes.
  • Performed basic maintenance duties such as cleaning tables, sweeping floors.
  • Communicated effectively with other staff members regarding dietary needs and requests.
  • Maintained routine meal schedules and serving times.
  • Properly stored food and handled all inventorying.
  • Monitored food temperatures to maintain food safety.

Manager

Burger King
Hillsboro, ND
10.2015 - 11.2016
  • Optimized profits by controlling food, beverage and labor costs.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Distributed food to service staff for prompt delivery to customers.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Explained goals and expectations required of trainees.
  • Managed team of 10-15 employees in fast-paced environment.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Used grills, deep fryers and griddles to cook food.
  • Assisted with inventory management duties such as tracking product levels in storage areas or walk-in coolers and freezers.
  • Modified requested menu items in POS system to customize orders.
  • Promoted food items, beverages and desserts to increase sales.
  • Contributed to team efforts by accomplishing related results as needed.

Education

High School Diploma -

Norcross High School
Norcross, GA
05-2015

Some College (No Degree) -

Mayville State University
Mayville, ND

Skills

  • Cooking
  • Recipe adherence
  • Verbal and written communication
  • Point-of-sale transactions
  • Positive company representation
  • Stock management
  • Cash handling
  • Product knowledge
  • Line efficiency
  • Menu memorization
  • Safety
  • Inventory restocking
  • Basic math
  • Cleaning
  • Customer service
  • Time management
  • Maintenance and repair
  • Point of sale operation
  • Sanitizing
  • Assertiveness
  • Food running
  • Customer engagement
  • Salesmanship
  • Problem-solving
  • Sanitation protocols
  • Docking management
  • Initiative and Self-motivation
  • Valid Driver's license
  • Clear communication
  • Product promotion
  • Housekeeping
  • Influencing skills
  • Self-discipline
  • Crew leadership
  • Workplace efficiency
  • Heavy lifting
  • Integrity and honesty
  • Attention to detail

Certification

  • EPA Universal Certification

Accomplishments

  • Employee of the month June 2016~ Burger King

Affiliations

  • Played college & Semi-Professional football

Languages

English
Professional

Timeline

Crew Member

Elite Curbing
02.2024 - 11.2024

Warehouse Cooler Lead/Route Delivery Driver

Quality Meats And Seafood
02.2023 - 02.2024

Assistant Site Leader

Tidal Wave Auto Spa
05.2022 - 02.2023

Manager

Five Guys
02.2021 - 05.2022

Night Auditor

AmericInn Hotel & Suites
11.2020 - 12.2021

Make Ready Technician/Maintenance Groundskeeper

T.A.M Temporary Apartment Manangement
01.2020 - 12.2020

Car Detailer/Vehicle Inspector

ADESA
03.2019 - 01.2020

Mover/Box Truck Driver

Two Men And A Truck
09.2018 - 04.2019

Dietary Cook

Northwood deaconess
02.2017 - 02.2018

Manager

Burger King
10.2015 - 11.2016

High School Diploma -

Norcross High School

Some College (No Degree) -

Mayville State University

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Dominick Sims