Dominick Vescio
Springfield,MO
Summary
Dynamic professional with extensive experience at Target, excelling in guest relations and store maintenance. Proven ability to enhance customer satisfaction through exceptional communication and problem-solving skills. Skilled in POS system operation and machinery inspection, consistently ensuring a clean, organized environment that promotes a superior shopping experience.
Overview
8
8
years of professional experience
Work History
Front of Store Attendant
Target
11.2024 - Current
- Assisted customers by answering questions and fulfilling requests.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Guest Advocate
Target
06.2024 - 09.2024
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Cross-trained and backed up other customer service managers.
- Met customer call guidelines for service levels, handle time and productivity.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Package Handler
UPS
10.2023 - 12.2023
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Used hand-held scanners and physical logs to accurately track item movements.
25N Nodal Systems Operator-Maintainer
US Army
06.2017 - 09.2019
- Leveraged automation and scripting tools to monitor, maintain and first-level troubleshoot job and process automation.
- Troubleshot system stoppages and determined best course of action to maintain system up-time.
- Monitored system and application availability and performance information to support efficient operation.
- Collaborated with team to develop and communicate ideas and ways to improve system delivery and security.
Education
Pedro Menendez High School
Saint Augustine, FLSkills
- Store maintenance
- POS system operation
- Equipment installation
- Guest relations
- Exceptional communication
- Material storage
- Product packing
- Truck loading
- Backup and recovery
- Machinery inspection
Timeline
Front of Store Attendant
Target
11.2024 - Current
Guest Advocate
Target
06.2024 - 09.2024
Package Handler
UPS
10.2023 - 12.2023
25N Nodal Systems Operator-Maintainer
US Army
06.2017 - 09.2019
Pedro Menendez High School