DOMINICK WILSON
Smiths Station,AL
Summary
Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
School Bus Driver
Muscogee County School District
Columbus, GA
05.2024 - Current
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Greeted customers in a friendly manner when boarding the bus.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
- Verified that all passengers were seated before operating the bus.
- Maintained order among passengers during trip by enforcing rules of conduct.
- Cleaned interior of buses regularly including vacuuming floors and wiping down surfaces.
- Followed designated routes according to timetables while obeying speed limits at all times.
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Performed pre-trip inspections of the bus according to established procedures.
- Assisted with loading and unloading of passengers as needed.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Reported student behavior incidents promptly to the appropriate personnel.
- Monitored student behavior on the bus and enforced rules consistently.
- Developed positive relationships with students through friendly interactions.
- Transported students to school in a timely manner while keeping assigned route schedule.
Paint Prepper
Joe Hudson Collision Center
Columbus, GA
03.2022 - 03.2024
- Cleaned and prepared surfaces for painting by sanding, scraping, and washing.
- Mixed paint according to manufacturer specifications using a variety of tools such as power drills, air compressors, and paint shakers.
- Applied primers, sealers, undercoats, and top coats with spray guns or rollers.
- Inspected painted surfaces for quality control purposes.
- Identified potential problems such as rust or corrosion on metal surfaces prior to painting.
- Removed old paint from surfaces using scrapers, wire brushes, chemical strippers, and heat guns.
- Installed masking tape around trim pieces in order to protect them during the painting process.
- Kept detailed records of all materials used during each job including types of paint and amounts applied.
Mail Carrier
USPS, United States Postal Service
Atlanta, GA
09.2019 - 02.2022
- Sorted mail to be delivered according to route and customer address.
- Scanned packages for delivery tracking.
- Delivered packages and letters to residential customers.
- Collected signatures from recipients of registered mail items.
- Recorded addresses, weights, and other information on outgoing mail.
- Maintained records of all deliveries made during the day.
- Operated a vehicle in accordance with safety regulations.
- Informed customers of package arrival or delays when necessary.
- Responded to customer inquiries regarding postal services and products.
Call Center Representative
Enterprise Holdings
Atlanta, GA
04.2016 - 08.2019
- Attended regular training sessions on updates and changes within the industry or organization.
- Developed effective working relationships with team members across multiple departments.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Front End Associate
Sherwin-Williams Paint Store
Atlanta, GA
12.2016 - 03.2018
- Processed customer transactions and provided excellent customer service.
- Assisted in organizing merchandise displays on the sales floor.
- Maintained a clean, organized and inviting store environment.
- Greeted customers warmly upon arrival and identified their needs.
- Provided product knowledge to customers as needed.
- Answered incoming calls promptly, providing accurate information about products and services.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Stocked shelves with new inventory according to established guidelines.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Tracked inventory levels using company software programs.
Assembly Line Worker
Dicks Sporting Goods Distribution Center
Atlanta, GA
03.2016 - 07.2016
- Assembled components of a variety of products, adhering to production specifications.
- Monitored assembly line operations and identified any issues or problems that arose.
- Inspected finished products for quality assurance purposes.
- Assisted in the development of new assembly processes and procedures.
Front End Associate
PPG INDUSTRIES, INC
Montgomery, AL
01.2012 - 03.2016
- Processed customer transactions and provided excellent customer service.
- Assisted in organizing merchandise displays on the sales floor.
- Maintained a clean, organized and inviting store environment.
- Greeted customers warmly upon arrival and identified their needs.
- Answered incoming calls promptly, providing accurate information about products and services.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Stocked shelves with new inventory according to established guidelines.
- Tracked inventory levels using company software programs.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Created weekly reports on sales trends for the management team's review.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Performed daily opening and closing procedures according to standard operating procedures.
- Verified accuracy of pricing signs throughout store.
- Operated forklifts safely in order to transport large shipments of merchandise from warehouse to store location.
CART/Customer Service Representative
Walmart
Montgomery, AL
06.2011 - 02.2012
- Greeted customers and answered questions about merchandise, services, and store policies.
- Replenished stock on shelves, racks, and displays to maintain adequate inventory levels.
- Provided assistance with loading purchased items into customer vehicles.
- Verified prices of products using price scanners or manual pricing systems.
- Organized shopping carts in designated areas for easy retrieval by customers.
- Assisted in the unloading of delivery trucks and stocking shelves with new merchandise.
- Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas.
- Assisted customers in locating desired items throughout the store.
Education
SHORT TERM CERTIFICATE - AUTOMATIVE COLLISION REPAIR
H. Councill Trenholm State Community College
Montgomery, AL08-2013
High School Diploma -
Bullock County High School
Union Springs, AL06-2012
Skills
- Passenger Management
- Bus evacuation drills
- Adaptable routes
- Safety equipment usage
- Post-Trip Inspections
- Class-A driver
- Great attitude
- Inventory Control
- Payment Processing
- Customer Service
- Retail Store Operations
- Stocking and Receiving
- Patience and understanding
- CDL License
- Shipping and packaging
- Driving and transportation
- Shipment Processing
- Forklift Operation
References
References available upon request.
Timeline
School Bus Driver
Muscogee County School District
05.2024 - Current
Paint Prepper
Joe Hudson Collision Center
03.2022 - 03.2024
Mail Carrier
USPS, United States Postal Service
09.2019 - 02.2022
Front End Associate
Sherwin-Williams Paint Store
12.2016 - 03.2018
Call Center Representative
Enterprise Holdings
04.2016 - 08.2019
Assembly Line Worker
Dicks Sporting Goods Distribution Center
03.2016 - 07.2016
Front End Associate
PPG INDUSTRIES, INC
01.2012 - 03.2016
CART/Customer Service Representative
Walmart
06.2011 - 02.2012
SHORT TERM CERTIFICATE - AUTOMATIVE COLLISION REPAIR
H. Councill Trenholm State Community College
High School Diploma -
Bullock County High School