Dedicated professional with experience in customer service and community engagement. Skilled in policy enforcement and crisis management, effectively addressing needs and concerns while enhancing overall resident/customer experiences.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Resident Advisor
Texas A&M University
College Station, TX
08.2025 - Current
Mediated conflicts between residents to maintain a positive living environment.
Collaborated with university staff to address residents' needs and concerns effectively.
Facilitated resident events to promote community engagement among students.
Baseball Umpire
Oak Ridge Woodlands Area Little League
Spring, Tx
08.2023 - 05.2025
Managed game flow and maintained order on the field.
Communicated effectively with coaches, players, and spectators.
Trained new umpires by providing guidance and feedback during practice sessions.
Server
Buffalo Run
Spring, Texas
01.2023 - 02.2024
Provided exceptional customer service to enhance guest dining experiences.
Assisted in training new servers on menu items and service standards.
Ensured cleanliness and organization of dining area for guest comfort.