Dominic Mansah

As a dedicated Scrum Master at Frost Bank, I excel in driving agile methodologies across both Scrum and Kanban frameworks to enhance team performance and deliver high-value solutions. I lead cross-functional teams through iterative sprints, ensuring alignment with strategic objectives and fostering a culture of continuous improvement. My role involves facilitating scrum ceremonies, optimizing workflow processes, and addressing impediments to ensure seamless project execution and timely delivery.

In addition to my expertise in Scrum, I effectively manage Kanban teams by implementing Lean principles to streamline operations and boost productivity. My approach combines rigorous data-driven decision-making with a strong emphasis on team collaboration and stakeholder engagement. I am passionate about mentoring team members, championing best practices, and leveraging Agile tools to drive organizational success.

Key Competencies:

Agile Coaching and Facilitation
Scrum and Kanban Implementation
Cross-Functional Team Leadership
Process Optimization and Efficiency
Stakeholder Management and Communication
Continuous Improvement and Iterative Development
By harnessing my experience and skills, I contribute to Frost Bank’s mission of delivering innovative financial solutions while maintaining a commitment to agile excellence

Planned and Facilitated All Scrum Events From Sprint Planning- Sprint Retrospectives

Facilitated Clear and concise communication with team members,Tech leads, Scrum Master, RTEs, stakeholders, and business leader across the agile release train.

Guides teams in self-organization and cross-functional collaboration.
Responsible for collaborating with stakeholders, Product managers/ Product Owners to prioritize requests and needs of the project.

Helps teams to boost their productivity and performance through motivation and transparency.

Deep understanding of Agile methodology Scrum framework and Kanban Framework.

Skilled in conflict resolution problem-solving and finding the Root cause of problems so that impediments do not become blockers.

Passionate about continuous improvement/Relentless improvement and identifying opportunities to optimize processes.

Always creating a fun, collaborative, and interactive environment in all scrum events that brings value and builds team chemistry.
Focused on empowering team members and enabling them to take ownership of the project

Severantly Leads successful Kanban teams by Limiting Work in Progress (WIP),managing workflow from In progress to done, making process policies explicit, and encouraging a continuous improvement environment.

Successfully Facilitates PI-Planning Identifying Team Capacity, creating stories, identifying risk and dependencies to mitigate them, creating the PI Objectives based off committed work , and defining the Teams confidence levels to successfully plan for the next PI.

Facilitated team to understanding and improving Team Metrics like Velocity, an improved Sprint Burndown/up chart, shorter Lead Time /Cycle Time, which shows efficiency, producing high quality increments of the product, and creating a mature self organizing team that is always improving.

As an experienced Scrum Master at the Redeemed Christian Church of God, I lead dynamic Scrum and Kanban teams in delivering impactful projects that support the church’s mission and operational excellence. I am adept at facilitating Agile practices and optimizing workflows to drive efficiency, collaboration, and continuous improvement across diverse teams.

In my role, I guide teams through the Scrum framework, conducting key ceremonies such as daily stand-ups, sprint planning, and retrospectives. Additionally, I manage Kanban processes to streamline tasks, enhance visibility, and improve overall productivity. My approach emphasizes empowering team members, resolving impediments, and fostering a culture of accountability and innovation.

Key Competencies:

• Agile Coaching and Facilitation
• Scrum and Kanban Implementation
• Cross-Functional Team Leadership
• Process Optimization and Continuous Improvement
• Stakeholder Communication and Collaboration
• Impediment Removal and Problem-Solving
• Metrics and Performance Tracking

By integrating Agile methodologies into the church’s operations, I contribute to achieving strategic goals and advancing our community’s mission. My commitment to effective team management and project delivery ensures that we meet objectives with excellence and integrity.

• Facilitates scrum events and uses Jira and Confluence to manage activities of governmental agencies/self-insured organizations
• Clears project impediments that could slow down the team’s progress
• Guides teams in self-organization and cross-functional behavior
• Helps teams to boost their productivity and performance through motivation and transparency
• Supports Analytics development teams create high-quality products
• Helps teams to understand scrum values and principles, and scrum implementation
• Serves as an experienced Scrum master and collaborates with other Scrum Masters (Scrum of scrums)
• Trains teams on how to write well-defined stories and story estimation
• Boosts up communication and collaboration amongst the team members
• Helps product owners formulate techniques for effective product backlog management
• Ensures the product owners know how to arrange the product backlog to maximize value
• Supports the ART in PI planning event meetings for teams
• Supports product owners to understand agile practices and principles
• Creates sprint and PI goals and helps everyone involved to understand the process
• Supports teams to onboard new team members: Orientation, Support tools and processes, Mentoring, and Feedback mechanism
• Understands productivity management - task management, backlog refinement, burndown metrics, and team velocity.

As a strategic Project Manager at Frost Bank, I excel in leading complex projects from inception through successful delivery, driving efficiency, and ensuring alignment with business objectives.

My role involves orchestrating cross-functional teams, managing resources, and overseeing project timelines to deliver impactful solutions that enhance operational excellence and customer satisfaction.

With a keen focus on risk management and stakeholder communication, I leverage my expertise to navigate project challenges, implement effective solutions, and ensure that project goals are met within scope, budget, and schedule. I utilize industry-leading project management methodologies, including Agile and Waterfall, to tailor approaches that best fit the needs of each project and team.

Key Competencies:

Project Planning and Execution
Cross-Functional Team Leadership
Risk Management and Mitigation
Stakeholder Engagement and Communication
Budget and Resource Management
Agile and Waterfall Methodologies
Performance Tracking and Reporting
My role at Frost Bank is pivotal in driving strategic initiatives and fostering innovation, ultimately contributing to the organization’s growth and success. I am dedicated to leveraging my project management skills to deliver exceptional results and exceed expectations.