Dominik Collins
Paola
Summary
Bringing positive and hardworking attitude, combined with understanding of effective cleaning techniques and commitment to high standards. Knowledge of various carpet materials and safe cleaning solutions, coupled with skills in operating cleaning machinery and stain removal methods. Dedicated to delivering pristine and refreshed carpets that enhance living and working environments.
Offering strong problem-solving abilities and desire to develop within facilities maintenance environment. Brings ability to quickly learn about building systems and maintenance procedures. Ready to use and develop skills in mechanical repairs and preventative maintenance in this MPO role.
Overview
3
3
years of professional experience
Work History
Carpet Cleaner
Quick Dry Pro
09.2024 - 02.2025
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
- Stayed up-to-date on industry trends and best practices for optimal results in carpet cleaning services.
- Upsold upholstery cleaning and [Product or Service] to customers to boost revenue.
- Performed specialty treatments on stains.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Cleaned home carpets, tile, grout, area rugs, mattresses, and upholstery.
- Provided exceptional service for each customer to achieve complete satisfaction.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
Maintenance Technician
Osawatomie State Hospital
02.2024 - 09.2024
- Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
- Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
- Fostered a positive work environment through teamwork, collaboration, and maintaining an organized workspace.
- Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Maintained accurate records of all maintenance activities, ensuring proper documentation for facility management review.
- Increased workplace safety by repairing or replacing faulty electrical components such as lighting fixtures or outlets.
- Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
- Streamlined inventory management by organizing tools, parts, and supplies for easy access during maintenance tasks.
- Enhanced customer and employee satisfaction by maintaining clean, safe, and fully functional facility environment.
- Reported issues to property manager so effective resolutions could be put into place.
Carpet Cleaner
All American Carpet Cleaning
08.2022 - 02.2024
- Operated in equipment safely and took care to watch out for children and pets.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
- Performed specialty treatments on stains.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Identified appropriate spotting agents to use on persistent stains.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Inspected cleaning sites to provide cost estimates to customers.
Education
High School Diploma -
Paola High School
401 Angela St, Paola, KS 6607105-2021
Skills
- Customer service
- Sales techniques
- Inventory management
- Time management
- Problem solving
- Adaptability
- Chemical handling
- Supply management
- Sanitization procedures
- Detail-oriented
- Teamwork and collaboration
- Routine maintenance
Timeline
Carpet Cleaner
Quick Dry Pro
09.2024 - 02.2025
Maintenance Technician
Osawatomie State Hospital
02.2024 - 09.2024
Carpet Cleaner
All American Carpet Cleaning
08.2022 - 02.2024
High School Diploma -
Paola High School
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