Dominika Koscielniak
Crestwood,IL
Summary
Dynamic professional with a proven track record at MERCEDES-BENZ, specializing in driving customer satisfaction and exceeding sales goals. Demonstrates expertise in time management and communication, fostering strong client relationships and effective team collaborations. Known for delivering high-quality client assistance and developing tailored solutions that enhance operational excellence and build client trust. Aiming to leverage skills in a challenging role to further elevate client experiences.
Overview
21
21
years of professional experience
Work History
Housekeeper
SELF-EMPLOYED
03.2020 - Current
- Consistently maintained high standards of cleanliness for diverse client needs.
- Ensured immediate response services at all hours via call and text platforms.
- Cultivated strong client relationships to drive referral-based networking.
Product Concierge/Sales Associate
MERCEDES-BENZ
Orland Park, USA
01.2016 - 03.2020
- Leveraged extensive product knowledge to ensure seamless vehicle handover.
- Collaborated within team dynamics to enhance client satisfaction.
- Provided knowledge for safe and comfortable operation of advanced automotive features.
- Utilized interpersonal skills to acquire new clients while retaining current ones.
- Excelled in achieving sales goals for luxury automobiles and heavy-duty vehicles.
- Contributed insights in team sessions aimed at boosting overall sales activity.
- Provided timely responses to customer queries through multiple platforms with consistent friendliness.
Administrative Assistant
BAHA AUTO GROUP
Burbank, USA
01.2013 - 01.2014
- Handled a multi-line switchboard to manage and direct incoming calls effectively.
- Streamlined day-to-day office activities through proficient use of Microsoft Office applications.
- Executed high-quality support to enhance customer satisfaction.
- Processed payments with precision to ensure error-free financial handling.
- Coordinated appointments for lead engagement.
- Facilitated communication with customers through Polish language translation.
child care
Darien, USA
01.2011 - 01.2012
- Ensured consistent and secure babysitting support.
- Managed completion of diverse household errands efficiently.
- Ensured timely drop-offs and pick-ups for child-related commitments.
- Managed comprehensive household services including thorough cleaning and efficient cooking.
Unarmed Security Officer
SILVERHAWK SECURITY
Hodgkins, USA
01.2008 - 01.2011
- Supported customers with tailored solutions to meet their needs effectively.
- Executed X-ray scans to examine contents of staff items.
- Managed shift check-ins and check-outs for staff.
- Composed detailed incident reports when needed.
- Managed traffic flow safely.
- Monitored and updated employee statuses through digital platforms.
Sales Associate
JOE AND FRANK’S
Oak Lawn, USA
01.2004 - 01.2008
- Ensured high-quality client interactions.
- Organized stock on shelves efficiently.
- Processed monetary transactions accurately.
- Handled all incoming calls and routed to the correct department.
Education
Associate’s Degree - Criminal Justice
MORAINE VALLEY COMMUNITY COLLEGE
Palos Hills, IL02.2025
UnarmedArmed Security Training -
01.2008
Highschool -
Jordanow, Poland01.2003
Skills
- Strong Communication Skills
- Efficient Time Management
- Customer Account Coordination
- Effective Solution Development
- High-Quality Client Assistance
- Effective Team Collaboration
- Strong Interpersonal Skills
Languages
Polish
Native/ Bilingual
References
References available upon request.
Timeline
Housekeeper
SELF-EMPLOYED
03.2020 - Current
Product Concierge/Sales Associate
MERCEDES-BENZ
01.2016 - 03.2020
Administrative Assistant
BAHA AUTO GROUP
01.2013 - 01.2014
child care
01.2011 - 01.2012
Unarmed Security Officer
SILVERHAWK SECURITY
01.2008 - 01.2011
Sales Associate
JOE AND FRANK’S
01.2004 - 01.2008
Associate’s Degree - Criminal Justice
MORAINE VALLEY COMMUNITY COLLEGE
UnarmedArmed Security Training -
Highschool -
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