Dominika Roznikova
Altoona,IA
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
3
3
years of professional experience
Work History
Server
Flip'n Jacks
Ames, Iowa
07.2023 - 07.2024
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Server
Celaya Tex-Mex
Ames, IA
04.2022 - 12.2023
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Front Desk Receptionist
Hotel Kolding
Kolding , Denmark
01.2021 - 04.2022
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with scheduling appointments for clients and visitors.
- Signed for packages, recorded deliveries and distributed to personnel.
Education
Bachelor of Science - Marketing Managament
International Business Academy
Denmark02-2022
Skills
- Order Management
- Beverage Preparation
- Dining customer service
- High-volume dining
- Strong Work Ethic
- POS operation
- Effective customer upselling
References
References available upon request.
Timeline
Server
Flip'n Jacks
07.2023 - 07.2024
Server
Celaya Tex-Mex
04.2022 - 12.2023
Front Desk Receptionist
Hotel Kolding
01.2021 - 04.2022
Bachelor of Science - Marketing Managament
International Business Academy