DOMINIQUE AREVALO
San Francisco,CA
Summary
Dedicated Nanny experienced in fostering social-emotional development and confidence in children ages 2–6 through creative play and outdoor exploration. Supported daily health and success of children with diverse needs while adapting to family specifications and circumstances. Contributed to smooth household operations through reliable assistance and proactive engagement.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Live-Out Nanny
Parents Of Children
12.2025 - Current
- Managed meal preparation, snack delivery, and feeding schedules aligned with family preferences.
- Implemented creative learning opportunities to enhance cognitive growth through arts and crafts projects.
- Facilitated social development by arranging playdates and outings with peers on a regular basis.
- coordinated school drop-offs, pick-ups, and transportation support for extracurricular activities and
- Cultivated personal space to enable clear, effective communication
- Supervised children's daily routines, ensuring consistent safety, structure, and emotional support.
- Planned age-appropriate activities that encouraged learning, creativity, and healthy development.
Sales Development Representative
VERIZON
02.2017 - 12.2025
- Consistently exceeded monthly revenue targets, closing $15,000+ per month against a $12,500 quota - delivering 120%+ of goal through strategic cross-selling and solutions-based selling techniques.
- Maintained a 115% KPI attainment rate monthly, demonstrating sustained high performance across sales, customer service, and lead management metrics in a fast-paced telesales environment.
- Achieved 100% RISK Performance compliance, reflecting a strong commitment to quality, accuracy, and adherence to company standards and regulatory guidelines.
- Managed full-cycle lead management from prospecting to close, utilizing Salesforce, Slack, Zoom, and Microsoft 365 to enhance pipeline visibility and drive sales productivity.
- Provided exceptional customer service throughout sales cycle, addressing client concerns promptly and professionally to improve retention and satisfaction scores.
- Led and mentored a team of 12, fostering a high-performance culture built on accountability, collaboration, and continuous improvement.
- Served as a Culture Leader, championing team engagement initiatives and modeling core company values to drive morale and cohesion across the sales floor.
- Selected to participate in a Management Succession Course, demonstrating recognized leadership potential and readiness for advancement into senior and managerial roles.
- Demonstrated strong adaptability in a rapidly evolving tech-driven environment, quickly mastering new tools, processes, and product lines to maintain competitive sales performance.
Personal Banker
WELLS FARGO
04.2015 - 04.2016
- Identified customer needs and cross sold banking products including credit cards, savings accounts, and online banking services, consistently reaching 110% of monthly sales targets.
- Achieved 97-100% accuracy in account documentation and transaction processing, ensuring compliance and customer trust.
- Provided personalized financial guidance to 85+ clients daily, assisting with account management, product education, and digital banking tools to support better financial decision making.
- Guided customers through mobile and online banking enrollment, increasing digital adoption by 25% within assigned customer base.
- Delivered personalized financial guidance to 85+ clients daily, enhancing account management and product education for informed financial decisions.
- Identified customer needs and cross-sold banking products, including credit cards and savings accounts, consistently exceeding monthly sales targets by 10%.
Reservation Sales Agent
PEPPERMILL RESORT
07.2014 - 01.2015
- Coordinated reservations for hotel stays, concerts, tournaments, and special events, ensuring accurate bookings and timely payment processing to enhance guest satisfaction.
- Maintained accurate reservation records and processed payments, deposits, and confirmations, contributing to seamless booking experiences.
- Managed high-volume inbound reservation calls, assisting guests with hotel bookings, event reservations, and providing essential resort information to facilitate informed decisions.
- Managed 80-100+ inbound customer calls daily, assisting with account inquiries, transactions, and digital banking support.
Retail Sales Manager
RADIOSHACK CORPORATION
06.2007 - 07.2014
- Achieved monthly and quarterly sales targets, increasing store revenue by X% through strategic upselling, promotions, and team coaching.
- Evaluated employee performance and implemented coaching and development plans, enhancing skills and increasing productivity.
- Evaluated employee performance, provided constructive coaching and development plans, resulting in improved skillsets and higher productivity metrics.
- Fostered customer-focused team environment and resolved escalated issues, maintaining high customer satisfaction ratings.
- Oversaw cash handling, inventory management, and merchandising to ensure accuracy and compliance with company policies.
EVENT ASSISTANT
VERDUCCI ENTERTAINMENT PRODUCTION
11.2011 - 09.2012
- Ensured successful execution of proms, weddings, and corporate events by setting up and breaking down equipment, coordinating travel logistics, and addressing client inquiries.
- Operated audiovisual equipment and technology during presentations and performances, ensuring optimal sound and visual quality.
- Monitored event progress to uphold quality standards and promptly troubleshoot issues.
- Applied problem-solving techniques to effectively resolve unexpected challenges during events.
EVENT MANAGER
AFTON
09.2011 - 01.2012
- Spearheaded the planning, execution, and supervision of local concerts, managing multiple events simultaneously while ensuring high-quality production and attendee satisfaction.
- Coordinated logistics with venues, including setlists, soundchecks, ticketing, and door collections, ensuring seamless operations and financial transparency.
- Coordinated logistics with venues, including setlists, soundchecks, ticketing, and door collections, ensuring smooth operations and financial accountability.
- Built and maintained strong relationships with venue managers, artists, and vendors, resulting in repeat partnerships and successful events.
- Developed talent by providing opportunities for emerging artists to perform, enhancing event programming and fostering community engagement.
- Focused on talent development, providing opportunities for emerging artists to perform and grow, while enhancing overall event programming.
- Analyzed event performance metrics, including attendance, ticket sales, and artist satisfaction, to drive actionable improvements for future events.
Education
Certification - Project Management
Google Professional Certificate
x=Coursera02.2026
Skills
- Child Development Strategies
- Engaging Learning Activities
- Child Behavioral Assessment
- Routine Scheduling
- Problem-solving abilities
- Adaptability
- Attention to details
- Multitasking Abilities
- Sales cycle
- Product knowledge
- CRM Software (Salesforce, HubSpot)
- Consultative selling
- Customer Needs Analysis
- Closing techniques
- Account management
- Revenue & Quota Achievement
- Sales forecasting
- KPI tracking
- Brand representation
- Conflict resolution
- Self motivation
- Analytical skills
Certification
CPR Certification
Timeline
Live-Out Nanny
Parents Of Children
12.2025 - Current
Sales Development Representative
VERIZON
02.2017 - 12.2025
Personal Banker
WELLS FARGO
04.2015 - 04.2016
Reservation Sales Agent
PEPPERMILL RESORT
07.2014 - 01.2015
EVENT ASSISTANT
VERDUCCI ENTERTAINMENT PRODUCTION
11.2011 - 09.2012
EVENT MANAGER
AFTON
09.2011 - 01.2012
Retail Sales Manager
RADIOSHACK CORPORATION
06.2007 - 07.2014
Certification - Project Management
Google Professional Certificate