Dominique Avant
Apopka
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Also, I am always eager to learn something new. I am dedicated and detail oriented with strong knowledge of surgical instruments, sterile technique, assisting surgeons during complex surgeries, and am know for excellent team work.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Rotations
AdventHealth
Orlando
05.2025 - 10.2025
- Specialties completed:
- Robotics
- Gynecology
- Labor and Delivery
- General
- ENT
- Orthopedics
- Podiatry
- Genitourinary
- Endoscopy
- Pediatrics
Quick Service Attendant
Universal Orlando
10.2025 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Operated point-of-sale systems efficiently, processing transactions and managing cash flow accurately.
- Maintained high standards of cleanliness and food safety, adhering to health regulations consistently.
- Assisted in training new staff on operational procedures and customer service best practices.
- Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
- Developed strong relationships with regular customers who became loyal patrons due to consistently excellent service provided.
- Maintained a clean and organized work area, promoting a positive environment for both employees and customers.
Caddie
TopGolf
04.2024 - Current
- Resolved customer complaints in a timely manner to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Attractions Cast Member
Walt Disney World Resort
11.2022 - 03.2025
- Adhered to all safety regulations set forth by local authorities and company policy.
- Delivered exceptional customer service experiences through positive interactions with guests.
- Assisted with setting up shows and events within the park ensuring everything is ready for performance time.
- Greeted guests and provided information regarding attractions, dining options, and special events.
- Provided excellent customer service to guests by answering questions, resolving complaints, and responding to feedback in a timely manner.
- Performed daily safety checks on attractions before opening them to the public.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Sales Advisor
Best Buy
01.2020 - 01.2024
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
- Answered requests and concerns with friendly and knowledgeable service.
- Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Improved overall customer purchasing experiences to promote steady revenue.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Able to handle customer complaints due to delivery issues and provide the best possible service.
- Hiring new associates and training them on the knowledge of the store and the products.
Education
Associate of Science -
Valencia College
Orlando, FL5 2024
High School Diploma -
Apopka High School
Apopka, FL5 2018
Certificate - Surgical Technology
Orange Technical College
Orlando, FL12-2025
Skills
- Customer service
- Safety procedures
- Strong problem solving
- Safety awareness
- Time Management
- Public Speaking
- Customer service
- Conflict resolution
- Relationship building
- Active listening
- Instrumentation handling
- Preparing for surgeries
- Critical thinking
- Aseptic techniques
- Surgical instrumentation
Certification
• Certified Surgical Technologist- NCCT
• BLS certified
• BLS certified
Timeline
Quick Service Attendant
Universal Orlando
10.2025 - Current
Clinical Rotations
AdventHealth
05.2025 - 10.2025
Caddie
TopGolf
04.2024 - Current
Attractions Cast Member
Walt Disney World Resort
11.2022 - 03.2025
Sales Advisor
Best Buy
01.2020 - 01.2024
Associate of Science -
Valencia College
High School Diploma -
Apopka High School
Certificate - Surgical Technology
Orange Technical College