Dominique Barcena

● Scan and bag all customers items, collect and authorize payments of guests.

● Help customers complete purchases, locate items and join reward programs.

● Restock and organized merchandise in front lanes.

● Prepped and delivered mobile drive up orders.

● Analyze customers' issues and complaints and initiated corrective actions.

● Prepared multiple orders during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.

● Properly prepared fried menu items to avoid over-seasoning, overcooking or under-cooking issues.

● Wrapped, dated and rotated food items for proper storage, to maintain freshness.

● Improved our crews performance by training/mentoring new crew members.