Dominique Barrera-Martin
Toledo,OH
Summary
Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Store Manager / Social Media Handler
Hot Kikx
09.2022 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Service Manager / Crew Member
Chipotle Mexican Grill
01.2014 - 05.2022
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Worked diligently with front-of-house employees while maintaining company standards and integrity within the back-of-house.
- Resolved customer complaints in professional and timely manner.
- Monitored inventory levels and placed orders to replenish stock.
Education
High School Diploma -
Roy C. Start High School
Toledo, OHBachelor of Science - Business Management / Marketing
University Of Toledo
Toledo, OHSkills
- Project Management
- POS Systems
- Retail Inventory Management
- Team Building and Leadership
- Advertising and Marketing
- Accurate Cash Handling
- Customer Service
- Store Displays
- Employee Training
- Promotional Planning
Affiliations
- Sports
- Creating Music / Music Performance
- Content Creation
- Traveling
Timeline
Store Manager / Social Media Handler
Hot Kikx
09.2022 - Current
Service Manager / Crew Member
Chipotle Mexican Grill
01.2014 - 05.2022
High School Diploma -
Roy C. Start High School
Bachelor of Science - Business Management / Marketing
University Of Toledo