Dominique Bernard
Humble,TX
Summary
Compassionate Licensed Clinical Social Worker with 14 plus years of proven ability to complete tasks efficiently and productively. Specialize in behavioral health /medical case management, crisis intervention, managed care, and individual and group therapy. Excel in active listening, empathy, and communication, ensuring positive outcomes for clients in challenging situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
UM Care Advocate/Therapist
Optum, UnitedHealth Group
Houston, TX
05.2015 - Current
- Oversaw 40+ daily clinical reviews/outreaches to foster favorable relationships with outpatient behavioral health, substance use, and medical providers in order to maximize member care and increase provider awareness of health plan resources.
- Facilitated efficient use of resources and timely member care delivery through conducting more than 25 patient pre-triage assessments per day for children, adolescents, adults, and geriatrics.
- Counseled 30+ clients daily on self-care tips, health plan benefits usage, and setting appointments.
- Collaborated with interdisciplinary teams daily to coordinate individualized treatment plans for clients.
Inpatient Therapist PRN
Oceans Healthcare
Katy, TX
12.2017 - 12.2021
- Conducted 2-6 group therapy sessions per weekend for adults and geriatrics with behavioral health and substance use conditions.
- Offered individual counseling to individuals and family members to help work through psychological, social, and medical conditions.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for clients.
- Incorporated cultural competency into all aspects of work including assessment tools and interventions used with patients.
Behavioral Care Manager
Universal American Corporation
Houston, TX
09.2014 - 05.2015
- Assisted 75+ clients in developing and achieving short-term and long-term goals.
- Created plan of care to assist patients in reducing problems or barriers to achieve optimal level of health.
- Offered emotional support to help patients cope with stressors associated with their illness or disability.
Social Worker
Compass Healthcare
Southwestern, Louisiana
07.2010 - 09.2014
- Conducted 30-40 psychotherapy sessions within a week for Inpatient and Outpatient Behavioral Health/Substance Use Programs to promote mental and physical well-being.
Education
Masters of Social Work -
Louisiana State University And A&M College
Baton Rouge, LA05-2010
Bachelor of Arts - Sociology
Louisiana State University And A&M College
Baton Rouge, LA05-2008
Skills
- Individual, Group, and Family Therapy
- Therapeutic Services-Anxiety, Depression , Relationship Issues , Family Conflict , Stress
- Telehealth Therapy
- Treatment Planning
- Biopsychosocial Assessments
- Crisis Intervention Techniques
- Psychoeducation
- Aftercare Follow Up
- Problem-Solving
- Healthcare Knowledge
Accomplishments
- 2021 Sage Clinical Service International Award Winner
- 2020 Optum Superhero Nominee
- Seal of City: Baton Rouge
Certification
- LCSW-S (Texas)
- LCSW (Louisiana)
References
References available upon request.
Timeline
Inpatient Therapist PRN
Oceans Healthcare
12.2017 - 12.2021
UM Care Advocate/Therapist
Optum, UnitedHealth Group
05.2015 - Current
Behavioral Care Manager
Universal American Corporation
09.2014 - 05.2015
Social Worker
Compass Healthcare
07.2010 - 09.2014
Masters of Social Work -
Louisiana State University And A&M College
Bachelor of Arts - Sociology
Louisiana State University And A&M College