Ann Polataivao
Sandy,UT
Summary
Dedicated to compassionate patient care. Excellent observation skills and attention to detail with high levels of patience and comprehensive, individualized patient care. Dedicated to compassionate and caring work. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every resident a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Executive Director
Rosewood Assisted Care
South Salt Lake, UT
07.2023 - Current
- Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
- Recruited, hired and trained employees on operations and performance expectations.
- Arranged and administered pre-admission tours to families to lessen anxiety of admission.
- Looked for physical, emotional and symptomatic changes in resident condition and obtained necessary care for medical concerns.
- Led monthly in-services providing ongoing education to employees.
- Provided oversight of all departments to ensure compliance with established policies and procedures.
- Collaborated with staff to improve overall patient care and response times.
- Maintained records management system.
- Conducted quarterly fire drills and semi-annual disaster drills to ensure proper function of emergency system and ensure all employees are properly trained.
Assistant Administrator
Rosewood Assisted Care
South Salt Lake, Utah
07.2022 - 07.2023
- Answered phone calls, responded to emails and directed inquiries to appropriate staff members.
- Assisted in hiring and training employees on operations and performance expectations.
- Organized special events within the facility.
- Collaborated with other departments to ensure a smooth transition between levels of care within the facility.
- Assisted in overseeing daily operations, including staffing, scheduling, budgeting, compliance with regulations and safety standards.
- Provided leadership, guidance and direction to team members in the delivery of quality care to residents.
- Assisted in preparing and leading monthly in-service meetings.
Resident Care Coordinator
Rosewood Assisted Care
South Salt Lake, UT
03.2022 - 07.2022
- Provided close monitoring and observation of residents.
- Monitored infection control procedures to verify facility-wide health and safety.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Explained policies, procedures and services to patients.
- Collaborated with Director of Nursing and Executive Director to improve overall patient care and response times.
- Built work schedules and staff assignments.
- Recruited, hired and trained new medical and facility staff.
- Directed, supervised and evaluated staff.
Medication Technician
Rosewood Assisted Care
South Salt Lake, UT
09.2021 - 03.2022
- Obtained, recorded and reported resident vital signs for medication administration.
- Safely and accurately prepared all medications.
- Answered resident call lights to determine residents' needs.
- Provided physical support to assist residents with bathing, dressing and toileting.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Collected specimens from residents for laboratory testing purposes.
- Communicated with residents to determine feelings, need for assistance or social and emotional support.
Manager
McDonald's
Murray, UT
05.2019 - 06.2021
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Maintained adequate staffing to meet objectives within budget.
Education
High School Diploma -
Iakina Adventist Academy
America Samoa06.2012
Skills
- eMAR Proficiency
- HIPAA Understanding
- CPR Certified
- Medication Administration
- ADL Support
- Employee Training and Development
- Schedule Preparation
- Budget Control
- Care Plan Implementation
Timeline
Executive Director
Rosewood Assisted Care
07.2023 - Current
Assistant Administrator
Rosewood Assisted Care
07.2022 - 07.2023
Resident Care Coordinator
Rosewood Assisted Care
03.2022 - 07.2022
Medication Technician
Rosewood Assisted Care
09.2021 - 03.2022
Manager
McDonald's
05.2019 - 06.2021
High School Diploma -
Iakina Adventist Academy