Dominique Bryan
West Hempstead,NY
Summary
Highly adaptable and results-oriented professional administration, and team collaboration. Known for excellent communication skills Patient and empathetic approach to customer interactions, ensuring positive experiences. and a strong ability to solve problems efficiently. Proven track record of exceeding performance targets and providing exceptional service. Seeking to contribute my versatile skill set to a dynamic and forward-thinking organization.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Account Management
Kingston , Jamaica
10.2023 - 05.2024
- Assisted customers: Provided exceptional customer service by answering inquiries, resolving issues, and ensuring customer satisfaction through various channels ( email & chat).
- Managed accounts: Updated and maintained customer accounts, including processing orders, handling returns, and managing billing information.
- Collaborated with teams: Worked closely with other departments, such as sales and technical support, to ensure seamless customer experiences.
- Recognized for excellence: Awarded "Top associate" 1 time for outstanding performance and dedication to customer service.
- Problem-solving: Developed strong problem-solving abilities by handling a wide range of customer concerns and finding effective solutions.
- Time management: Improved time management skills by balancing multiple tasks and priorities in a fast-paced environment.
Education
High School Diploma -
Edith Dalton James High School
40 Herrick Ave, Kingston Jamaica06-2022
Skills
- Excellent Interpersonal skill
- Well mannered and respectful
- Highly responsible and reliable
- Problem solving skills
- Team collaboration
- Customer service
- Dependable and Trustworthy
- Adaptability
- Technical Proficiency
References
- Available upon request
Timeline
Customer Service Representative
Account Management
10.2023 - 05.2024
High School Diploma -
Edith Dalton James High School
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