Dominique Cantu
Pearsall,TX
Summary
Motivated team leader with extensive experience in team supervision, associate development, and customer service. Skilled in loss prevention and strategic planning, driving sales and ensuring compliance with safety standards. Committed to upholding Walmart's values and delivering outstanding results through effective coaching and support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Entertainment Team Lead
Walmart
03.2025 - Current
- Train, coach, and empower a team of entertainment associates by relaying information on company procedures and safety requirements.
- Analyze sales data and trends and implemented merchandising strategies to my features accordingly.
- Coordinate with vendors to ensure timely product availability and effective promotional displays.
- Collaborate with store management to plan and execute seasonal sales events
Automotive Team Lead
Walmart
07.2024 - 02.2025
- Supervised daily operations of the Auto Care Center ensuring high standards of safety, service, and customer satisfaction.
- Implemented sales strategies for automotive services (oil changes, tires, battery replacements).
- Conducted SPCC and Equipment Compliance tours ensuring compliance with Walmart and industry safety standards.
Front End Team Lead
Walmart
10.2020 - 06.2024
- Oversaw front end operations, supervising cashiers and customer service managers to ensure fast and friendly checkout experiences.
- Managed daily cash handling, resolved escalated customer issues, and supported loss prevention research.
Cosmetics Department Manager
Walmart
04.2020 - 10.2020
- Managed inventory, merchandising, and sales for the Cosmetics department
- Achieved a significant reduction in shrink in the department for inventory of 2020.
Asset Protection Associate
Walmart
01.2020 - 04.2020
- Monitored CCTV and sales floor activity to identify and deter theft, fraud, and policy violations.
- Prepared and maintained detailed reports of internal and external theft and safety incidents.
- Collaborated with store management to develop action plans addressing high-risk areas and items.
Customer Service Manager
Walmart
05.2013 - 01.2020
- Led a team of front end associates ensuring customers had a clean fast and friendly experience.
Skills
- Team Leadership
- Attention to detail
- Inventory & Merchandising Management
- Customer Service
- Work planning
- Loss Prevention
Certification
- Harvard Manage Mentor - Leading People
- Harvard Manage Menor - Leading with Generative AI
Timeline
Entertainment Team Lead
Walmart
03.2025 - Current
Automotive Team Lead
Walmart
07.2024 - 02.2025
Front End Team Lead
Walmart
10.2020 - 06.2024
Cosmetics Department Manager
Walmart
04.2020 - 10.2020
Asset Protection Associate
Walmart
01.2020 - 04.2020
Customer Service Manager
Walmart
05.2013 - 01.2020
Similar Profiles
Rylee MarheineRylee Marheine
Seasonal Associate at WalmartSeasonal Associate at Walmart
Kiranjeet KaurKiranjeet Kaur
Deli Associate at WalmartDeli Associate at Walmart
Kelneisha WomackKelneisha Womack
Department Manager at WalmartDepartment Manager at Walmart
Natalia GuerraNatalia Guerra
Overnight Stocker at WalmartOvernight Stocker at Walmart
Layla LaneLayla Lane
General Student Assistant - President Office at Our Lady of the Lake UniversityGeneral Student Assistant - President Office at Our Lady of the Lake University