Dominique Castillo

Operated cash register with accuracy.

• Trained and mentored new waitstaff on service protocols and customer interaction techniques.
• Developed relationships with customers to enhance satisfaction and loyalty.
• Oversaw daily operations, ensuring efficient workflow and adherence to company policies.

• Answer telephones
• Greet patients
• Update and file patients' medical records
• Handle correspondence
• Schedule appointments
• Arrange for hospital admission and laboratory services.
• Monica Lopez (903) 641-5381

• Prepare a patient for examination and treatment.
• Take vital signs such as blood pressure, temperature, respiration, height and weight and document in medical records.
• Conduct routine tasks in laboratory settings.
• Obtain blood specimens from patients through venipuncture and capillary collection.
• Obtain urine specimens from patients.
• Follow up with lab analysis and document results.
• Prepare examination rooms by arranging sterile instruments on tray and stocking rooms with appropriate medical supplies.
• Clean and maintain laboratory and examination room equipment.
• Clean and maintain examination rooms between patients.
• ECW charting
• Angela Delgado (940) 597-5714

• Enhanced customer satisfaction through personalized service and product knowledge.
• Collaborated with team members to develop effective sales strategies.
• Maintained accurate inventory records using point-of-sale systems.
• Trained new associates on sales techniques and customer engagement practices.

• Greeted visitors and patients.
• Roomed patients
• Chart medical history and chief complaint
• Filed and updated the medical records.
• Assisted during physical examinations
• Assisted with suturing and suture removals.
• Maintained treatment rooms.
• Sterilized instruments.
• Performed otic irrigations.
• Clean treatment rooms after each patient.
• Vital signs
• Performed blood draws and lab procedures.
• Informed over 300 patients of new provider over the phone with proper phone etiquette
• Administered 140 injections during flu season.
• No longer in business

• Assisted the intellectually disabled with bathing, grooming, and dressing to train residents in daily self-care practices.
• Conversed with residents to reinforce positive behaviors and to promote social interaction.
• Assisted with preparation of meals and ate with residents.
• Redirected disruptive residents to prevent injury to themselves and others, using prescribed methods.
• Observed and documented residents’ behavior, such as speech, and feeding patterns.
• Documented, reported, and reviewed residents’ daily progresses, needs, medical issues, and behaviors
• Assisted in transporting the residents to and from medical appointments, activities, school, church, stores and worked in other group homes when needed.
• Christie McAninch (903) 557-0274