Dominique Chandler

• I specialize in cosmetic procedures like lip fillers, Botox and Sculptra. I help patients with skin conditions, skin traumas and aging skin to heal and rejuvenate the appearance of the skin. Other duties include however are not limited
• Set pricing structures according to market analytics and emerging trends.
• Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
• Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
• Calculated employee commissions through company POS system and cashiering operations.
• Direct and supervise employees engaged in sales, inventory, and reconciling cash receipts related to POS issues. Review and analyze business performance.
• Analyze business performance of daily, weekly, monthly and annual sales results through attendance of seasonal training classes and daily sales. Provided operational leadership by creating employee schedules, managing inventory, and ensuring great customer satisfaction.
• Performed makeovers on customers and educated customers on products while ensuring customer satisfaction.

• February 2015 to April 2017 Lord & Taylor Shoe Sales
• April 2017 to July 2018 Prada Counter Advisor Lord & Taylor
• Ensured compliance with company policies and procedures at the counter level.
• July 2018 to December 2020 Chanel Cosmetic Counter Manager
• Product knowledge, Attended and actively participated in vendor meetings and seminars and other product knowledge and business-driving opportunities.
• Foster current customer relationships while building additional clientele through various efforts including follow-up calls and outsourcing. Provided personal client consultations to develop personal solutions to their skincare with facial massages and make-up application.
• Consulted clients on product selection and performed make-up lessons/applications.
• Worked closely with sales associates enhancing product knowledge, selling techniques and application to maximize productivity. develops and motivates the counter associates by monitoring the counter's level of customer service. Builds sales through training counter associates and promoting counter stock maintenance and visual presentation.

Greeted customers at counter, delivered personalized customer service, finalized sales and maintained store appearance.

• Reviewed sales reports, daily metrics and observational selling techniques to devise strategies to improve revenue.
• Planned and implemented promotional events, communicating advertising and sales information to beauty advisors and retail managers.