Dominique Clary
Somerset
Summary
Dedicated professional with a versatile background in customer service and team coordination. Recognized for reliability and problem-solving skills, contributing to improved service delivery and client satisfaction in various roles.
Overview
9
9
years of professional experience
Work History
Lifestyle Coordinator / Waitstaff
Bristal Assisted Living
Somerset, NJ
03.2026 - Current
- Coordinated engaging activities to enhance resident socialization and well-being.
- Assist residents with their daily living activities, fostering independence and comfort. Such as dining, physical activities, and social gatherings.
- Developed personalized programs based on individual interests and needs.
- Facilitated communication between residents, families, and staff to ensure satisfaction.
- Implemented best practices for cleanliness and organization in dining areas.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to residents.
Assistant Deli Manager
QuickChek
Somerset, NJ
05.2024 - 03.2026
- Managed daily deli operations, ensuring compliance with food safety regulations.
- Assisted in staff training and development to enhance team performance and service quality.
- Collaborated with management on strategic initiatives to improve overall deli performance and efficiency.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
- Served as an integral part of the management team, actively participating in meetings to discuss operational updates, challenges, or achievements.
- Assisted store management in meeting or exceeding established sales goals, contributing to the overall success of the business.
- Built strong relationships with vendors, processing vendor deliveries, and stocking inventory.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Managed staff schedules and maintained adequate coverage for all shifts.
Account Specialist
Apple VXI Cortland
Remote
06.2022 - 02.2023
- Managed customer inquiries and provided effective solutions to enhance satisfaction and loyalty.
- Collaborated with various departments to streamline account management processes and improve service delivery.
- Assisted in maintaining accurate account records using Apple internal systems for efficient tracking and reporting.
- Developed training materials for new team members, enhancing onboarding procedures and knowledge retention.
- Assisted Team Leads as a Team Captain by scheduling meetings, presenting key procedures, and assisting in trainings.
- Maintaining high FCR percentages of 90% or higher monthly.
Receptionist
Forever Vets Animal Hospital
Jacksonville, FL
10.2021 - 12.2021
- Managed front desk operations, ensuring efficient patient check-in and check-out processes.
- Coordinated appointment scheduling for veterinarians, optimizing daily workflow and reducing wait times.
- Assisted clients with inquiries, providing exceptional customer service to enhance overall experience.
- Maintained accurate patient records in electronic health record system, ensuring data integrity and confidentiality.
- Occasionally assisting veterinary technicians in minor procedures and testing.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Sales Associate
Staples
Tampa, FL
10.2019 - 01.2021
- Assisted customers in product selection, providing tailored recommendations to enhance satisfaction.
- Maintained inventory accuracy through regular audits and replenishment of stock as needed.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and excellent customer service.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Trained new associates on product knowledge and customer service best practices, fostering a supportive environment.
- Prepared merchandise for sales floor by pricing or tagging.
Receptionist
Cellular, Molecular, & Microbiology Dept. University of South Florida
Tampa, FL
08.2017 - 03.2020
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Assisting new and existing students with campus/department activities, professor scheduling, and test prep.
- Updating and organizing pay records for department staff.
- Preparing and grading exams for professors and adjunct staff.
Education
Bachelor of Science - Sociology
University of South Florida
Tampa, FLBachelor of Science - Sociology
Kean University
Union, NJ12.2028
Skills
- Team collaboration
- Adaptability and flexibility
- Reliability
- Problem-solving
Timeline
Lifestyle Coordinator / Waitstaff
Bristal Assisted Living
03.2026 - Current
Assistant Deli Manager
QuickChek
05.2024 - 03.2026
Account Specialist
Apple VXI Cortland
06.2022 - 02.2023
Receptionist
Forever Vets Animal Hospital
10.2021 - 12.2021
Sales Associate
Staples
10.2019 - 01.2021
Receptionist
Cellular, Molecular, & Microbiology Dept. University of South Florida
08.2017 - 03.2020
Bachelor of Science - Sociology
University of South Florida
Bachelor of Science - Sociology
Kean University