Dominique David
Huntsville,AL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Third Key Holder
KAY JEWELERS
07.2021 - Current
- Set and execute weekly and monthly sales goals, provide direction to staff, maintain and develop strategies for workplace efficiency
- Created and developed a new onboarding process which resulted in increased retention metrics for the region
- Manage recruitment process and training, stand in for store manager in times of absence, make executive decisions, hold meetings, and provide accountability
- Liaise between customers and business partners, providing a respectful work environment
- Opened and closed stores weekly by counting registers, making deposits, giving directions to , and storing and filing all daily paperwork.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Brand Manager
GROUNDUP Business Consultant
02.2020 - 05.2021
- Developed marketing strategies for social media, created promotional material
- Increased company revenue 30% YoY by implementing call to action items through digital and retail marketing strategies
- Focused on marketing trends and collaborated with colleagues to identify strengths and improvements
- Formulated innovative ideas, identified potential new markets, and customized strategies to reach intended demographics
- Created both physical and digital marketing assets via Canva and Photogrid
- Developed and maintained social media profiles
- Manage & upkeep company website via Shopify
- Managed and oversaw creative projects to drive quality, accuracy and deadline management.
- Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Managed budget allocation and resource utilization to maximize marketing ROI.
Administrative Assistant
EARTHSCAPE DEVELOPMENT
05.2018 - 09.2019
- Assisted staff with special projects and provided a positive and professional work environment
- Provide ongoing administrative support to senior executives, driving organizational success through the management of daily operations and special projects
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Beauty Consultant
All Virgin Hair Boutique
05.2017 - 12.2018
- Recommended specific hair and beauty products to meet individual customer needs.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Identified client needs and recommended products based on preferences and requirements.
- Maintained counter and display areas for cleanliness and organization.
Education
Master of Science - Communication Specialist
Alabama A & M University
Normal, ALBachelor of Science - Marketing
Alabama A & M University
Normal, AL05.2022
Skills
- Media Relations
- Marketing and Advertising
- Crisis Communications
- Digital Communications
- Communications Strategies
- Thought Leadership
- Data Analytics
- Customer Support
Timeline
Third Key Holder
KAY JEWELERS
07.2021 - Current
Brand Manager
GROUNDUP Business Consultant
02.2020 - 05.2021
Administrative Assistant
EARTHSCAPE DEVELOPMENT
05.2018 - 09.2019
Beauty Consultant
All Virgin Hair Boutique
05.2017 - 12.2018
Master of Science - Communication Specialist
Alabama A & M University
Bachelor of Science - Marketing
Alabama A & M University