Dominique David

• Direct overall operations for a multi-program Youthlink Community Center overseeing COMPASS Elementary (K–5), SONYC Middle School, Teen Center, and Neighborhood Development Area (NDA) programs serving youth across K–12 through STEM, literacy, sports, arts, mental health, and college and career access programming
• Lead recruitment, hiring, training, supervision, and performance management of Group Leaders, Activity Specialists, Teen Supervisors, full-time Directors, and subcontractors, fostering a strong youth development culture centered on youth voice, staff growth, and accountability
• Manage program budgets, monitor spending, and process purchase requests to ensure responsible use of funds across multiple funding streams
• Ensure compliance with DYCD contracts, SACC regulations, PAL policies, and agency programming calendars
• Build and sustain strategic partnerships with NYPD, NYC Public Schools, DYCD, Department of Health, and community-based organizations to expand high-impact youth programming
• Coordinate with Principals, Regional Directors, SYEP leadership, Sports Directors, and PAL Headquarters to implement innovative site-specific and citywide initiatives
• Analyze enrollment, attendance, participation rates, and outcome data to drive data-informed decision making, corrective action planning, and continuous quality improvement
• Plan and execute citywide events, seasonal initiatives, and special programs while providing high-level mediation, incident response, and on-site leadership
• Support agency sustainability by contributing to grant development, proposals, and RFP responses across Youthlink, COMPASS, SONYC, Teen Center, and NDA funding streams

• Directed the overall planning, implementation, and daily operations of a PAL Community Center in alignment with agency mission, goals, and policies, serving as the senior on-site representative for the center.
• Established center goals and objectives in partnership with the Field Director and oversaw all programs, services, and operational functions.
• Recruited, interviewed, hired, trained, supervised, and evaluated staff and volunteers, providing counseling, corrective action, performance feedback, and recommendations for promotion or termination in accordance with PAL policy.
• Prepared and organized financial, attendance, and program reports, ensuring compliance with agency standards and timely submission to leadership.
• Developed a safe, structured, and positive youth development environment, implementing center policies and procedures to ensure the wellbeing of all members, staff, volunteers, and visitors.
• Planned and evaluated center-based programs and services, ensuring all program spaces were safe, clean, functional, and professionally operated.
• Built and maintained relationships with participating schools to ensure programming reflected school goals and youth needs.
• Convened meetings with staff, parents, volunteers, youth members, and community residents to strengthen program delivery and family engagement.
• Developed collaborative partnerships with community-based organizations and represented the center at external events to promote PAL’s mission and community presence.

• Provided ongoing direction and leadership for program operations.
• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
• Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
• Maintained and updated project related documents
• Ensure compliance with agency policy. Prepare and organize financial and program reports on a scheduled basis.
• Adhered to negotiated annual budget and spending requirements.
• Provided overall supervision and management of program recruitment, hiring, training and terminating.
• Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
• Developed and maintained productive relations with local, state and federal stakeholders.
• Develop a positive environment for youth development based on mission and goals of the agency.
• Establish, implement, and evaluate plans to promote the organization and market programs to the community-at-large.
• Ensure the program staff understand and effectively communicate standards of the program that they provide safe, functional, clean, and well-lit program areas and that program equipment is properly used and maintained. Ensure that a professional, instructional environment exist in all program areas.
• Organize and/or participate in external special events to promote the agencies mission and image, cultivate relationships and generate broad support.
• Build and maintain relationships with school participants and work with school staff to ensure programming is reflecting school goals and needs.

• Support Center Operations Leadership staff on a consistent basis to monitor program quality.

• Manage participant intake at sites city-wide, to design and update enrollment forms, coordinate publication and distribution of all intake-related documents and monitor proper intake procedures

• Coordinate the tracking, scheduling and yearly planning for Center Operations training to meet agency priorities and contractual obligations

• Assist in design, preparation, and submission of work-scopes for all DYCD contracts for afterschool. • Support DYCD Online administrator, to provide technical support, monitor user performance, access, and security, control access permissions and maintain communication with DYCD and center staff to ensure data integrity and security

• Conduct regular site visits at all sites to conduct program observation staff, via Center Appraisal Guide and PQMT and to provide feedback to the center operations leadership team

• Write bi-weekly RoP (Rate of Participation) reports and distribute to leadership staff

• Assist the Grants, Research, and Evaluation unit acquire information for reports to funders and response to proposals

• Support primary Trax database administrator, by providing user training, technical support, and feedback, monitoring user performance, access, and security and conducting annual center database and participant file assessment

• Manage communication with MIS and center staff to ensure data integrity, security and accurate inventory of equipment

• Support agency efforts to recruit full and part-time staff by attending various job/recruitment fairs on behalf of PAL Center Operations, organizing in-house recruitment fair and compiling and distributing resumes as needed

• Organize the logistics of city-wide special events- create and update event checklists for final report to funders

• Work closely with the center staff to support and document site based Special Events.

• Purchase necessary supplies and keep accurate records of inventory including office supplies, educational materials, prizes and special event equipment

• Coordinate apparel process, which includes request for quotes from and negotiate with vendor/s, preparation of purchase orders for all centers and coordination of distribution of deliveries

• Act as a point person to compile pictures and video from specific (School/Center-Based division) to be shared with PAL media designee

• Design and update reports, documents and manuals for After School and Summer Day Camp programs, coordinate publication and distribution to all centers and manage annual projects such as the calendar, family handbook, posters, flyers, etc.

• Coordinate the identification and management of an Aquatics team for SDC, which includes the interview, hire, and scheduling of an Aquatics Director and lifeguards to support participating centers

• Coordinate partnerships between PAL and organizations such as Materials for the Arts and Tickets 4 Kids that provide additional resources to centers • Field phone, e-mail program inquiries to Center Operations office

• Spearheaded implementation of program rules, frameworks and toolkits to facilitate smooth change management process.
• Provided ongoing direction and leadership for program operations.
• Coordinated daily tasks including recruitment, office upkeep and inventory maintenance.
• Worked closely with the Central Clearance Unit in the Department of Health to get all staff in the agency necessary background clearances to work.
• Completed Vouchers, and Purchase Requisitions to send payment to appropriate vendors.
• Completed Credit Reports for my superiors.
• Help implement a new system for the agency to use, so staff can work from home efficiently.
• Addressed and resolved technical, financial and operational concerns by working with team members and directors.
• Maintained regular communication between departments via email and phone calls to coordinate program logistics.
• Implemented strategies to increase program effectiveness.
• Created standard operating procedures.
• Provide administrative oversight, direction, training and support to all Centers.
• Process online clearances for all new and current agency staff.
• Review new hire applications and letters of change, collect signatures and submit documents to HR.
• Under the direction and approval of the Department Directors, establish and maintain systems to monitor and manage employee records and files.
• Generate and maintain management information systems that enable and support the effective and efficient administration of programs.
• Order, secure, manage and maintain office supplies and equipment.

• Reconciled account files and produced monthly reports to keep Center Director informed about office operations.
• Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
• Delivered clerical support by efficiently handling wide range of routine and special requirements.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
• Directed automation of office procedures such as correspondence management, recordkeeping and online communications.

• Performed assessments on activity programs to determine what specific activities were suitable.
• Planned and oversaw group, couples and individual dance performances.
• Worked in team-based environment to uphold quality in the work place.
• Developed lesson plans surrounding various types of art, history and culture.
• Documented student attendance and progress against goals.
• Prepared and gathered materials for detailed lesson plans.
• Maintained daily student records and evaluated student progress.
• Facilitated group sessions and provided one-on-one support.
• Assisted in developing student-led after-school tutoring program to teach at-risk students.