Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Dominique Dickinson

Eugene,OR

Summary

Highly organized and detail-oriented professional with a strong work ethic and dedication to achieving goals. Skilled in developing and maintaining documentation systems, managing calendars, and preparing reports. Possesses extensive knowledge of project management principles, business processes, and customer service best practices. Self-motivated individual with proven leadership, organizational, and customer relations skills. Capable of independently solving problems and keeping teams on task to handle diverse business requirements.

Overview

12
12
years of professional experience

Work History

Medical Staff Coordinator

Staffing Partners, LLC
05.2024 - Current
  • Coordinated and optimized staffing schedules to ensure full coverage for medical facilities, efficiently managing shift changes, absences, and on-call rotations.
  • Maintained compliance with healthcare staffing standards and regulatory requirements.
  • Built and strengthened relationships with healthcare professionals and clients, fostering a collaborative team environment.
  • Oversaw clerical and administrative tasks, streamlining internal communications and workflows.
  • Resolved staffing conflicts and addressed challenges quickly and efficiently.
  • Supported hiring and onboarding processes for new team members, ensuring seamless integration.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.

Secretary

Old Spaghetti Factory
12.2023 - 05.2024
  • Managed daily cash flow, performed accurate bookkeeping using Excel, and ensured precise financial tracking.
  • Handled accounts payable/receivable, processed payroll, and maintained financial records for budgeting and expense management.
  • Scheduled appointments, answered phones, took reservations, and handled correspondence.
  • Organized employee records in physical files and Aloha system, ensuring compliance with company policies.
  • Assisted management with tasks and supported marketing department in setting up banquet/catering contracts.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Manager

Mongolian Grill
03.2023 - 08.2023
  • Led and supervised a team of servers, chefs, and support staff, ensuring smooth daily operations and high-quality service
  • Monitored inventory, ordered supplies, and enforced food safety standards
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Stay at Home Mom/homemaker

Self
08.2017 - 03.2023
  • Managed household operations, including scheduling, budgeting, and coordinating family activities
  • Provided childcare, including meal preparation, school support, and daily care routines
  • Developed strong organizational, multitasking, and problem-solving skills by balancing multiple priorities in a dynamic environment
  • Fostered positive communication and conflict resolution skills while managing family dynamics and nurturing relationships
  • Demonstrated time management and adaptability while handling various tasks in a fast-paced environment
  • Self-motivated, with a strong sense of personal responsibility.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Bartender

Eagles Bar
02.2017 - 08.2017
  • Prepared and served a variety of alcoholic and non-alcoholic beverages to customers, ensuring quality and consistency
  • Provided excellent customer service, ensuring a welcoming atmosphere
  • Managed inventory and maintained a clean and organized bar area
  • Handled cash transactions and processed daily register reconciliations
  • Promoted specials and upsold premium beverages to meet sales goals
  • Trained new bar staff on drink preparation, service standards, and safety protocols
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.

Front Desk Clerk

Best Western
01.2016 - 01.2017
  • Greeted and checked in guests, handling reservations and providing information about hotel services and local attractions
  • Processed payments and managed guest records, ensuring accuracy and confidentiality
  • Addressed guest complaints and ensured satisfaction during their stay
  • Coordinated with housekeeping and maintenance teams to ensure room readiness
  • Managed hotel security systems and ensured the lobby area remained clean and organized
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Collected room deposits, fees, and payments.

CNA

Sheffield Mannor
11.2012 - 07.2013
  • Provided compassionate care to Alzheimer's and dementia patients, assisting with daily living activities (ADLs)
  • Monitored vital signs, recorded patient behaviors, and reported changes to nursing staff
  • Assisted with mobility, transfers, and ensuring patient safety to prevent falls
  • Offered emotional support and engaged in communication strategies suited to memory-impaired patients
  • Supported families by providing updates and resources related to patient care
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Some College Credit / CNA License - CNA license in Nursing

Columbia Basin Job Corps
Moses Lake, WA
06.2012

Skills

  • Sales
  • Data entry
  • Clerical experience
  • Customer service
  • Accounting software
  • Microsoft
  • Communication skills
  • HIPAA
  • Filing
  • Accounting
  • Typing (85wpm 98% accuracy)
  • Office management
  • Caregiving
  • Organizational skills
  • Payroll
  • Front desk
  • Bookkeeping
  • Computer skills
  • Medical terminology
  • Quality improvement
  • Background checks

Assessments

  • Reliability and Integrity: Consistently dependable, acting with professionalism and integrity in all work environments.
  • Scheduling and Organization: Experienced in utilizing scheduling and organizational skills to ensure efficient office operations.
  • Customer Service Sensitivity: Adept at responding to customer needs and concerns with empathy and professionalism.
  • Talent Sourcing and Selection: Proficient in managing candidate sourcing and selection processes to meet organizational staffing needs.
  • Problem-Solving: Skilled in identifying and resolving common customer issues to maintain satisfaction and workflow continuity.
  • Administrative Support: Experienced in managing physician schedules, maintaining accurate patient records, and ensuring seamless daily operations.
  • Detail-Oriented: Strong ability to identify discrepancies, follow detailed instructions, and remain focused amidst distracting information.
  • Microsoft Excel Expertise: Proficient in leveraging Microsoft Excel's advanced features, functions, and formulas for data management and analysis.

Timeline

Medical Staff Coordinator

Staffing Partners, LLC
05.2024 - Current

Secretary

Old Spaghetti Factory
12.2023 - 05.2024

Manager

Mongolian Grill
03.2023 - 08.2023

Stay at Home Mom/homemaker

Self
08.2017 - 03.2023

Bartender

Eagles Bar
02.2017 - 08.2017

Front Desk Clerk

Best Western
01.2016 - 01.2017

CNA

Sheffield Mannor
11.2012 - 07.2013

Some College Credit / CNA License - CNA license in Nursing

Columbia Basin Job Corps
Dominique Dickinson