Retail sales manager with 22 years of experience. Highly proficient in Sales and Customer service; Marketing and promotions; Planning and budgeting; Administrative work and Bookkeeping as well as coaching and training. Strict adherence to company standards; Customer relations, acknowledgment of company figures and sales goals. Seeking a customer service/management position. I will contribute vast leadership skills to my position and assignments. Exceptional communicator and listener who effectively conveys information verbally and in writing. Thorough and flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple projects. Innovative problem solver who can generate workable solutions and logically and swiftly resolve complaints and compromising situations.