Dominique DuBose
Vacaville,CA
Summary
Detail-oriented, customer focused and highly motivated individual looking to gain a Pharmacy Technician position within an In-patient pharmacy.
Overview
9
9
years of professional experience
Work History
USR-1
Valley Strong Credit Union
Fairfield, CA
05.2022 - Current
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Placed orders for customer checks and verified starting numbers.
- Assisted customers with compromised debit cards and issued new credentials.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
Assistant Manager
Crocs
Vacaville, CA
01.2020 - 04.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Achieved recognition for contribution to store success by optimizing sales.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Managed team of 15 (or more during seasonal employment)
Sales Lead Keyholder
Motherhood Maternity
Vacaville, CA
07.2018 - 12.2019
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Counted out cash drawers and balanced totals.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Processed cash, credit, debit and check payments.
- Processed on average 10 or more online orders
Assistant Manager
White House Black Market
Vacaville, CA
05.2013 - 07.2018
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed team of 10 employees (or more during seasonal employment)
Education
Certification - Pharmacy Technician
CalRegional
Fairfield, Ca07.2022
High school diploma -
Travis Education Center
Fairfield, CA06.2008
Skills
- Flexible and Adaptable
- Collaboration
- Shrinkage Prevention
- Performance Tracking and Evaluations
- Managing Inventory Stock
- Microsoft Word
- Handling Complaints and Inquiries
- Cash Handling and Reconciliation
- Merchandise Promotion and Display
- Customer Service
- Active Listening
- Self-Motivated
- Merchandise Promotion and Display
- Customer Service
- Active Listening
Additional Information
References Available Upon Request
Timeline
USR-1
Valley Strong Credit Union
05.2022 - Current
Assistant Manager
Crocs
01.2020 - 04.2022
Sales Lead Keyholder
Motherhood Maternity
07.2018 - 12.2019
Assistant Manager
White House Black Market
05.2013 - 07.2018
Certification - Pharmacy Technician
CalRegional
High school diploma -
Travis Education Center