Dominique Duvalsaint
Carteret,NJ
Summary
High-achieving self-starter bringing expertise with sales and operations who supports sales teams on outbound strategies to generate efforts and engagement in presentations to prospects to create new leads seeking a sales development representative role to build lead pipeline and increase client base.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Development Representative apprentice
Course Careers
02.2023 - 08.2023
- Completed rigorous six-month intensive technology sales development program to grow skills and knowledge for the sales development role
- Conducted 100 cold calls daily with confidence and resiliency
- Collaborated to set appointments with prospects
- Skilled-Trained in discovery, lead qualification, and product strategy consulting
- Utilized persuasion & objection-handling skills to upsell services and products to clients
- Gained comprehensive knowledge of sales development fundamentals including CRM, sales terminology, BANT qualification, cold emailing, cold calling, organizational structures, ideal customer profiling, buyer personas, and other pertinent sales tools
- For more information about the curriculum covered in the program, please refer to the course outline available at employer.coursecareers.com
EFL Instructor
EPIK & Mokpo National Maritime University
08.2013 - 03.2023
- Lectured and instructed while preparing students to interact with the international community teaching them conversational English through active listening and identifying pain points in target language
- Received consistent high feedback 9 /10 from 600 students annually
- Increased student engagement in English conversation by 70% using student-centered technique
- Conducted training to 25 new colleges annually to increase the quality of the courses provided
- Followed up with teachers with feedback through
- Created high-quality, engaging classes through lesson plans and strong presentation skills using verbal communication
- Worked with over 8,000 students elementary, middle, and university students to teach ESL and provided goal setting and projections of performance through formative assessments
Senior Sales Consultant
AT&T Mobility
05.2007 - 08.2013
- What did I do
- I utilized creative ways to generate business leads through customer referrals, cold calling, and door-to-door in local and surrounding areas
- I was also a product knowledge expert and trained and mentored 20-35 new staff monthly
- How did I do it
- I employed active listening skills and made sure to follow up to generate business leads and entering the information in the CRM to ensure touchpoints
- What benefits did it have to the business?
- Generated pipeline for the organization through new business leads
- Ensured that staff was well-informed on company products to present to clients leading in greater sales of the products
- Consistently surpassed monthly quota for sales target by 75% monthly for 6 consecutive years
Team Leader
Solectron Global Services
01.2003 - 05.2007
- Trained new 10-20 new staff members monthly
- Created a 30-60-90 action plan of performance for new staff to follow
- Provided outstanding customer service skills through consistent 97% positive feedback
- Exceeded sales quota monthly for two consecutive years
- Led team in improving tech support & customer service by 75% monthly
Education
Master of Arts - Education
TESOL, Framingham State University
Framingham, MA08.2021
BBA - International Management
Pace University
Skills
- TECHNICAL/SKILLS SUMMARY:
- Strong Knowledge of Sales Cycle
- Excellent Verbal/Oral Communication Skills
- CRM knowledge
- Decision Making
- Microsoft Excel
- Research
- Demonstrations
- Time Management
- (CRM)
- Resilient
- (B2B) Attention to Detail
- Problem Solving
- Business development strategy
Certification
Hubspot (CRM) CertificationAWS Certification pendingCybersecurity Certification, Google, California, U.S.A.Professional Educator Eligibility Certificate, ESOL PK-12
Languages
French
Professional Working
Creole
Professional Working
Korean
Limited Working
Timeline
Business Development Representative apprentice
Course Careers
02.2023 - 08.2023
EFL Instructor
EPIK & Mokpo National Maritime University
08.2013 - 03.2023
Senior Sales Consultant
AT&T Mobility
05.2007 - 08.2013
Team Leader
Solectron Global Services
01.2003 - 05.2007
Master of Arts - Education
TESOL, Framingham State University
BBA - International Management
Pace University