Dominique Earl

• Handle inbound/outbound phone calls, providing accurate answers to queries and concerns
• Prepares records and reports to meet agency needs
• Time Management
• De-escalate situations involving dissatisfied customers, offering assistance and support
• Communicates project status or other relevant information to supervisors on a regular basis.
• Conducts research in one or more of the following areas to obtain relevant information: fiscal, economic, non-technical legal, legislative, and publications
• Performs a variety of general staff administrative duties to support program operations
• Customer Focus
• Reviews records and reports in order to ensure accuracy, completeness, and adherence to standards
• Fast learner
• Utilizes appropriate computer programs to accomplish administrative activities along with Coordinating The Work And Activities Of Others
• Active Learning and Listening along with critical thinking
• Coordination of Administrative Activities

• Provide a consultative approach to every sale and work with each client to determine their business's needs and aspirations
• Creating detailed business plans to reach predetermined goals
• Managing the entire sales cycle from finding a potential client to securing a deal
• Using Salesforce as a way to generate strong leads as well as manage clientele and schedule.
• Monitoring Accounts
• Negotiating with business owners based off of their needs.
• Deductive and Inductive Reasoning
• Customer Focused
• Active listener
• Self motivated & Driven

• Ability to proactively analyze financial statements by identifying trends, weaknesses, industry comparisons and compiling into a comprehensive report for loan approval
• Prioritize multiple tasks to meet business member deadlines while ensuring credit integrity of the transaction
• Maintain an organized workflow and maintain all files in an orderly fashion
• Maintain good communication with lending personnel through timely meetings and written correspondence
• Work closely with the Loan Operations Team to ensure the approval process of all loans is working efficiently
• Work closely with the Loan Operations Team in collecting (not limited to): financial statements, tax returns, personal financial statements, insurance, title work, etc
• Economics and Accounting
• Responsible for any and all internal/external loan audits receiving a minimum of 'Satisfactory'
• May interact with business members during due diligence stage for ongoing development of credit/financial history to make accurate loan recommendations
• Judgment and Decision Making

• Technology Skills: operate Access Control System, utilized a computer for incident reports, navigate / operate security software systems or applications, use email
• Above average written and verbal communication skills
• Strong interpersonal skills with demonstrated ability to interact effectively with client staff and the public at a variety of social levels and across diverse cultural backgrounds
• Strong customer service skills, professional demeanor and appearance
• Computer literacy; good working knowledge of e-mail programs, MS Word / Excel
• Experience managing multiple tasks, executing radio and telephone communications while performing in a medium to high-pressure environment with frequently changing and/or competing demands.

• Prepare outbound orders and replenishment for the next day's routes
• Monitor performance of processes and machines to ensure efficiency
• Complete data entry for all transactions of liability
• Generate and maintain all records and reports daily
• Monitored cameras daily
• Other duties as directed
• Deliver or pick up valuables at customer locations
• Dispatch personnel to ensure successful transactions
• Remain alert and prepared at all times, not only protecting the crew or premises against attack but also watching for accidents that could result in a loss.

• Filling bottles with correct medication
• Mixing pharmaceutical preparations according to written prescriptions
• Double checking prescriptions are
• Maintaining proper storage and security conditions for drugs
• Managing inventory
• Receiving and storing incoming supplies

• Verifying quantities against invoices

• Checking for outdated medications in current inventory
• Notifying the pharmacist of stock needs and shortages
• Assisting customers by answering telephones, locating OTC items, answering questions, or referring them to the pharmacist for medication information
• Managing work
• Training new hires.
• Creating and managing team schedules.
• Reporting to HR and senior management
• Evaluating performance and providing feedback.
• Identifying and applying career advancement opportunities
• Helping to resolve employee issues and disputes.