Dominique Ellis
Las Vegas,NV
Summary
Strong interpersonal and customer service skills demonstrated through extensive front-of-house experience in food and beverage. Currently enrolled in Culinary School with a focus on Mexican cuisine, showcasing a commitment to culinary excellence. Proven ability to manage time effectively and adapt to new challenges, ensuring high-quality service and problem-solving in fast-paced environments. Eager to leverage culinary training to create exceptional dining experiences for guests.
Overview
12
12
years of professional experience
Work History
Server
SOL Mexican Cocina
Las Vegas, Caesars Palace, NV
12.2022 - 09.2024
- Accurately processed customer orders in a timely manner.
- Delivered food orders promptly and courteously to enhance dining experience.
- Conducted opening and closing duties, including setting up dining area and restocking supplies.
- Inspected food items before serving to ensure quality standards.
- Demonstrated enthusiasm and comprehensive knowledge of restaurant menu and products.
Heroes Wine
Self
Las Vegas, NV
01.2020 - 07.2022
- I created the brand Heroes Wine. A limited edition custom wine bottle designed for the hero in your life. I partnered with a 200 year old vineyard in Paso Robles called Miller Family Wine Company.
- Assessed company operations with various teams to develop strategies for improvement and expansion into new markets.
- Partnered with CORE Children of Restaurant employees.
- Sold product on direct to consumer website.
Server
Ringer Sports Book Planet Hollywood
Las Vegas, NV
03.2015 - 02.2017
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Presented food and beverages to guests at tables.
Server
Max Brenner Chocolate Bar
Las Vegas, Caesars Palace, Nv.
05.2012 - 03.2014
- Operated POS terminals to process orders, split bills, and calculate totals.
- Boosted beverage sales through strategic food and drink pairings tailored to customer preferences.
- Established rapport with guests to foster repeat business through exceptional service.
- Resolved customer concerns promptly while maintaining a friendly demeanor.
- Addressed guest inquiries about menu items, preparation methods, recipe ingredients, and allergens.
Skills
- Written and verbal communication
- Attention to detail
- Customer service excellence
- Brand promotion and sales
- Dependability and integrity
- Team leadership
- Point of sale operations
- Menu knowledge
- Dietary requirements awareness
- High-volume service expertise
- Cash handling and transactions
Timeline
Server
SOL Mexican Cocina
12.2022 - 09.2024
Heroes Wine
Self
01.2020 - 07.2022
Server
Ringer Sports Book Planet Hollywood
03.2015 - 02.2017
Server
Max Brenner Chocolate Bar
05.2012 - 03.2014
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