DOMINIQUE ENIOLA
Hampton,GA
Summary
Experienced mental health professional with 5 years of experience, dedicated to helping patients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation. Skilled at coaching special needs individuals, individuals with behavioral issues, and children to achieve greater independence and confidence.
Overview
8
8
years of professional experience
Work History
Registered Behavior Technician
Applied ABA
05.2024 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Behavioral Health Intervention Specialist
New Directions Counseling
09.2022 - 06.2023
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Built and managed relationships with key clients and partners to drive growth.
- Meet with clients (children and parents/guardians) to acknowledge children's mental health needs and areas of struggle that could be improved on.
- help children and family develop better social, communicative, problem-solving, etc. skills
- Help create and maintain supportive and healthy environments at home.
Lead Direct Support Staff Member (DSS)
Comprehensive Systems, Inc.
10.2020 - 01.2023
- Collaborated with interdisciplinary teams to develop comprehensive case plans that addressed each client''s unique needs holistically.
- Addressed escalated situations involving conflict resolution between staff members or between clients effectively.
- Facilitated social activities for clients within the community, promoting inclusiveness and increasing social connections.
- Participated in program evaluations that contributed valuable insights towards continuous improvements in service outcomes.
- Advocated on behalf of clients when necessary, ensuring their voices were heard within the decision-making process related to their care plan adjustments or modifications.
- Ensured a safe living environment for clients through regular inspections, addressing maintenance issues, and adhering to safety protocols.
- Mentored new hires during their onboarding period while providing guidance on best practices based on company policies.
- Enhanced client independence by implementing individualized support plans and promoting life skills development.
- Implemented behavior management strategies in accordance with individualized behavior support plans, reducing incidents of challenging behaviors.
- Developed and maintained detailed documentation of client progress, contributing to accurate assessments and tailored support plans.
- Maintained compliance with federal, state, and agency regulations by staying current on policies and attending relevant training sessions.
- Maintained open communication with family members and other stakeholders, fostering a collaborative approach to care.
- Assisted clients in achieving personal goals through skill-building exercises and targeted interventions.
- Maintained clean, safe, and well-organized patient environment.
Office Assistant
UNI Philosophy Department
08.2019 - 05.2021
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
Childcare Counselor
YMCA
06.2019 - 08.2019
- Supported families during challenging times by providing resources on parenting techniques and community programs available for assistance.
- Planned and organized activities to maintain structured environment for children.
- Fostered an inclusive environment where diversity was celebrated and children were encouraged to embrace their unique qualities.
- Implemented age-appropriate curriculum that catered to each child''s developmental stage, fostering growth and learning.
- Maintained evening, weekend and holiday availability to meet business demands.
- Enhanced children''s emotional development by implementing creative and engaging activities.
- Answered and fielded safety protocol questions from parents to ease concerns.
- Designed and administered lesson plans and activities to foster child engagement.
Dormitory Resident Assistant
University Of Northern Iowa DOR
08.2017 - 05.2018
- Improved resident satisfaction by addressing concerns promptly and effectively.
- Promoted academic success by connecting residents with relevant campus resources and study groups.
- Assisted in the move-in/move-out process, streamlining procedures for an efficient experience for residents.
- Contributed positively to team dynamics among Resident Assistants by sharing ideas, offering support, and collaborating on projects or events when needed.
- Ensured timely completion of administrative tasks, such as incident reports and room inventory forms.
- Upheld university policies within the residence hall, enforcing rules consistently and fairly among all residents.
- Provided support to new students during orientation week, easing their transition into college life.
- Enhanced dormitory community by organizing and executing social events and educational programs.
- Collaborated with fellow Resident Assistants to develop engaging programming for diverse student populations.
- Managed crises situations calmly, ensuring the safety and well-being of dormitory residents.
- Conducted regular floor meetings to update residents on important information pertaining to their housing experience.
- Maintained regular communication with dormitory staff regarding facility maintenance issues, leading to swift resolutions.
- Fostered a safe and inclusive living environment for all residents through conflict resolution and mediation.
- Developed strong relationships with residents through active listening skills and empathetic responses to personal concerns or issues that arose throughout the semester.
- Maintained clean, safe, and well-organized patient environment.
Telephone Research Interviewer
Center For Social & Behavioral Research
02.2017 - 05.2018
- Behavioral Health Intervention Specialist
- Maintained open lines of communication with supervisors regarding progress, challenges, and success stories to ensure project alignment.
- Enhanced survey response rates by employing persuasive communication techniques during telephone interviews.
- Collaborated effectively with fellow interviewers to share best practices and optimize overall team performance.
- Demonstrated excellent time management skills by balancing multiple assignments simultaneously without compromising quality or productivity levels.
- Adapted quickly to various research topics, enabling seamless transitions between projects and industries.
- Developed strong rapport with respondents, leading to increased willingness to participate in future studies.
- Upheld strict confidentiality standards when handling sensitive respondent information, adhering to company policies and legal requirements.
- Conducted thorough follow-up interviews as needed, contributing to comprehensive data sets for analysis.
- Assisted in refining questionnaires for clarity and effectiveness, ensuring optimal data collection outcomes.
- Improved respondent engagement with tailored interview approaches based on individual preferences and needs.
- Achieved higher data accuracy through meticulous note-taking and listening skills while conducting research interviews.
- Ensured the validity and reliability of gathered data through strict adherence to research protocols and guidelines, leading to robust findings for clients.
- Participated in training sessions and workshops for continuous skill development within the field of telephone research interviewing.
- Supported team efficiency by promptly addressing any technical issues during the interviewing process.
- Documented records of call information.
- Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires.
Youth Mentor Volunteer
University Of Northern Iowa
08.2016 - 08.2017
- Established rapport with diverse groups of youths, understanding individual needs and adapting mentoring approach accordingly.
- Celebrated successes and milestones achieved by mentees, reinforcing their progress and motivating continued personal growth.
- Provided emotional support and guidance to mentees, fostering self-confidence and resilience.
- Encouraged healthy decision-making by providing resources on nutrition, exercise, stress management, and mental health practices.
- Promoted community involvement by coordinating volunteer opportunities for mentees.
- Coached mentees on conflict resolution techniques to improve interpersonal skills both within peer groups and family settings.
- Helped youths set realistic goals and create action plans to achieve desired outcomes.
Food Pantry Volunteer
University Of Northern Iowa
08.2016 - 08.2017
- Volunteer at Volunteer Tuesdays
- Provided support to local families in need through efficient food distribution efforts.
- Enhanced the efficiency of food collection processes by implementing effective sorting and storage methods.
- Increased community participation by organizing and promoting food drive events.
- Guided new volunteers throughout their involvement process, providing mentorship and support to ensure their experience was fulfilling and impactful.
Education
Bachelor of Psychology -
University of Northern Iowa
Cedar Falls, IA05.2021
Skills
- -Microsoft: Word, Excel, Powerpoint
- -Google docs
- -Active listening
- -Communication
- -Leadership
- -Efficient documentation
- -Critical thinking
- -Quick initiation of events
- -Flexible and Adaptable
- -Attention to Detail
- -Time Management
- -Friendly, positive attitude
- -Teamwork and Collaboration
- -Customer Service
- -Problem-Solving
Timeline
Registered Behavior Technician
Applied ABA
05.2024 - Current
Behavioral Health Intervention Specialist
New Directions Counseling
09.2022 - 06.2023
Lead Direct Support Staff Member (DSS)
Comprehensive Systems, Inc.
10.2020 - 01.2023
Office Assistant
UNI Philosophy Department
08.2019 - 05.2021
Childcare Counselor
YMCA
06.2019 - 08.2019
Dormitory Resident Assistant
University Of Northern Iowa DOR
08.2017 - 05.2018
Telephone Research Interviewer
Center For Social & Behavioral Research
02.2017 - 05.2018
Youth Mentor Volunteer
University Of Northern Iowa
08.2016 - 08.2017
Food Pantry Volunteer
University Of Northern Iowa
08.2016 - 08.2017
Bachelor of Psychology -
University of Northern Iowa
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