Dominique Gant
Locust Grove,GA
Summary
Proactive and goal-oriented professional with excellent time management, communication and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Health Information Specialist
Datavant
03.2023 - Current
- Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
- Developed strong relationships with healthcare providers, fostering effective communication channels to address any concerns related to patient data management or documentation practices.
- Improved patient data accuracy by meticulously reviewing and updating electronic health records.
- Established efficient workflows for medical record requests, reducing processing time without compromising on quality or accuracy.
- Served as a resource for other team members by sharing expertise and knowledge on complex health information management topics, contributing to overall departmental success.
- Ensured compliance with HIPAA regulations by conducting regular staff training sessions and implementing privacy policies within the organization.
- Assisted in the transition to a new electronic health record system, resulting in improved data management and accessibility for healthcare providers.
- Followed up with patients about medical and healthcare processes.
- Tracked and monitored requests for medical records release.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Maintained accuracy, completeness, and security for medical records and health information.
- Verified accuracy of patient information in medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Input data into computer programs and filing systems.
- Followed exact procedures for handling transfers and other releases of medical records.
Material Handler
Bath and Body Works
11.2022 - 02.2023
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Performed cycle counts and inventory control to accurately track product levels.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Attached identifying tags to containers to mark with identifying shipping information.
- Led team in high-demand periods, ensuring all orders were processed on time without compromising quality.
- Helped train new employees in safe practices and warehouse procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Used handheld scanners and physical logs to efficiently track and maneuver freight throughout distribution network.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Packer
Newrest Delta
05.2022 - 09.2022
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Unloaded and organized containers from airplane.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Collaborated with team members to streamline the picking process, resulting in improved productivity.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Enhanced picking efficiency by implementing an organized system for locating and retrieving items.
- Followed orders precisely for correct items, sizes and quantities.
- Managed timely and effective replacement of damaged or missing products.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Fulfillment Team Lead
Belk
08.2020 - 09.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Maintained a clean, organized, and visually appealing retail environment to attract and retain customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Used scanners to accurately pick and pack orders for online customers.
Sales Associate
Forever 21
06.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Bachelor of Science - Health And Wellness
University of West Georgia
Carrollton, GA07-2022
Skills
- Healthcare IT systems
- Electronic health records management
- Proficient in Word, Excel, Powerpoint
- HIPAA compliance and regulations
- Data entry
- Medical terminology
- Picking and processing
- Attention to detail
- Customer service
- Inventory management
- Leadership
- Time management
- Critical thinking
Timeline
Health Information Specialist
Datavant
03.2023 - Current
Material Handler
Bath and Body Works
11.2022 - 02.2023
Packer
Newrest Delta
05.2022 - 09.2022
Fulfillment Team Lead
Belk
08.2020 - 09.2021
Sales Associate
Forever 21
06.2018 - 01.2019
Bachelor of Science - Health And Wellness
University of West Georgia
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