Dominique Garza
Jacksonville,NC
Summary
Knowledgeable Network Administrator qualified to upgrade software and hardware while monitoring network performance. Enthusiastic professional with background implementing cybersecurity products, including firewalls, antivirus software and intrusion prevention systems.
Overview
4
4
years of professional experience
Work History
Network Administrator
United States Marine Corps
Jacksonville, NC
06.2019 - Current
- Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Constructed and maintained Virtual Local Area Network (VLAN).
- Identified and immediately resolved issues with network devices.
- Managed and maintained stability of network and wireless services throughout enterprise.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Monitored stability of network and wireless services to deliver comprehensive stability.
- Provided consistent support through on-call rotation duty.
- Installed, modified and repaired software and hardware to resolve technical issues.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Configured hardware, devices and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Mentored and guided employees to foster proper completion of assigned duties.
Education
High School Diploma -
James Nikki Rowe Highschool
McAllen, TX06.2019
Skills
- Software Management
- Application Configuration
- Controls Recordkeeping
- Hardware Installation
- Data Backups
- Network Security
- User Support
- Hardware and Software Monitoring
- Network Repairs and Maintenance
- Microsoft Active Directory
- Wide Area Network (WAN)
- System Upgrades
- Customer Satisfaction
- Active Listening
- New Employee Training
- Critical Thinking
- EIGRP Routing
- Critical Thinking and Analysis
- Emergency Situations
- Encryption Software
- Microsoft Exchange
- Problem-Solving
- Cisco
- Troubleshooting
- Evaluating Employee Work
- Verbal and Written Communication
- Overseeing Daily Activities
- Teamwork and Collaboration
- Attention to Detail
- PPE Compliance
- Shift Scheduling
- Coaching and Mentoring
- Giving Constructive Feedback
- Documentation
- Organizational Skills
- Switches and Routers
- Network Protocols
- Microsoft Office
- Sample Processing
- Biohazard Policy Compliance
- Butterfly Venipuncture
- Information Gathering
- Measuring Vital Statistics
- Data Recording
- Sanitation and Sterilization
- Stress Management
- Time Management
- Heel Sticks
- Finger Stick Method
- Answering Questions
- Patient Engagement
- Quality Patient Care
- OSHA Regulations
- Blood Sample Collection
- Clerical Support
- Phlebotomy Procedures
- Active Learning
Languages
Spanish
Native or Bilingual
Timeline
Network Administrator
United States Marine Corps
06.2019 - Current
High School Diploma -
James Nikki Rowe Highschool