Dominique Gore
Houston,TX
Summary
Accomplished General Manager at McDonald’s and Rural Carrier at USPS, demonstrating exceptional organizational skills and professionalism. Excelled in fostering team collaboration, driving significant business growth, and ensuring efficient delivery services. Mastered route planning and customer service, achieving high satisfaction and operational excellence.
Overview
18
18
years of professional experience
Work History
Rural Carrier
USPS
Katy, TX
07.2016 - Current
- Assisted in training new employees, sharing best practices for rural carrier duties.
- Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
- Reduced delivery errors by maintaining an organized and up-to-date route sheet system.
- Collaborated with coworkers to handle overflow or challenging deliveries, optimizing overall team productivity.
- Managed time effectively, balancing multiple tasks and prioritizing deliveries based on urgency or special requests.
- Provided excellent customer service, addressing concerns and resolving issues promptly.
- Maintained a clean driving record while navigating difficult terrain on rural routes.
General Manager
McDonald’s
Katy, TX
07.2006 - 07.2019
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Education
.. -
Hamburger University
..Medical Assistance - Medical Assisting
National Institute of Technology
Houston, TX05.2004
Skills
- Safe Driving
- Professional relationships
- Package handling
- Efficient Delivery
- Route Planning
- Payment Collections
- Dependability
- Observation
- Prioritization
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Organizational Skills
- Self Motivation
- Analytical Thinking
- Professionalism
- Schedule Management
Timeline
Rural Carrier
USPS
07.2016 - Current
General Manager
McDonald’s
07.2006 - 07.2019
.. -
Hamburger University
Medical Assistance - Medical Assisting
National Institute of Technology