Dominique Grant
Lauderhill,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Portfolio Property Manager
Firstservice Residential
02.2024 - Current
- Enhanced communication between homeowners and board members through regular meetings and detailed reports.
- Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
- Developed and maintained strong relationships with vendors.
- Enforced compliance with community regulations and guidelines.
- Streamlined administrative processes, increasing efficiency in day-to-day operations within the communities managed.
- Coordinated communications between residents, board members, contractors, and staff to keep everyone informed about important updates or changes within the communities.
- Supervised onsite staff, ensuring the property operated efficiently and safely.
Administrative Assistant
Firstservice Residential
12.2022 - 02.2024
- Manage phone and email correspondence and handled incoming and outgoing mail.
- Interact with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Communicates with managers, board members, vendors,and/or residents as needed.
- Assists in special requests and projects as needed.
- Assists in preparation of monthly reports.
- Ensures that the telephone is answered properly, and messages are handled courteously, accurately and in a timely manner.
- Create, maintain, and upload a wide variety of information including work orders and violations.
- Maintains, updates, and coordinates resident information in computer database.
- Prepares any resident information packages that require board approval including rental/resale applications and architectural modifications.
Licensed Real Estate Agent
Berger Realty Group
11.2020 - 06.2023
- Scheduled walkthrough of prospective properties and guided clients through each home's features and value
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings
- Assisted clients with buying and selling homes and office buildings according to individual needs
- Researched market trends and selling price of alike properties in anticipation of client questions
- Compared recently sold area properties to determine competitive market prices.
Financial Specialist
BankUnited
07.2021 - 11.2022
- Opens and processes all types of accounts, products, and/or services for customers after consulting with them on their specific needs
- Receives checks and cash for deposit, verifies amount, and examines checks for endorsements
- Responds professionally to customer inquiries or problems
- Maintains knowledge of current products, policies, procedures and regulations as it relates to position.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
After School Counselor
JCC
09.2019 - 10.2020
- Supervising children during activities such as preparing homework, playing outdoors, reading, and arts and crafts.
Rental Sales Agent
Sixt Rent a Car
10.2018 - 06.2019
- Provide great customer service; entering data to create rental contracts; selling additional services; inspecting rental vehicles; maintaining branch appearance; meeting branch goals; call customers regarding overdue rentals; following up with customer rentals.
Sales Associate
Foot Locker
09.2015 - 10.2018
- To provide great customer service by asking questions to get to know the customers wants and showing them the best products that matches what they are looking for; suggests additional merchandise; cash handling; maintaining stores appearance; help store meet sales goals.
Education
High school diploma -
Piper High School
Sunrise, FLSkills
- Sales
- Microsoft Office
- Customer Service
- Detail-Oriented
- Problem Anticipation and Resolution
- Self Starter
Licenses
- Florida Real Estate License
- Florida Community Association Manager License
Timeline
Portfolio Property Manager
Firstservice Residential
02.2024 - Current
Administrative Assistant
Firstservice Residential
12.2022 - 02.2024
Financial Specialist
BankUnited
07.2021 - 11.2022
Licensed Real Estate Agent
Berger Realty Group
11.2020 - 06.2023
After School Counselor
JCC
09.2019 - 10.2020
Rental Sales Agent
Sixt Rent a Car
10.2018 - 06.2019
Sales Associate
Foot Locker
09.2015 - 10.2018
High school diploma -
Piper High School
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