DOMINIQUE GREENWELL
Studio One Salon
Walsenburg,Colorado
15
years of professional experience
Customer-focused professional with 18 years of customer service experience across sales, service, and hands-on business environments. Skilled at building customer relationships, solving problems under pressure, learning new technology quickly, and managing multiple priorities independently in fast-paced settings.
Work History
Social Media Manager
4 Years- Developed and executed social media strategies to enhance brand visibility and engagement.
- Analyzed audience insights to inform content creation and optimize posting schedules.
- Managed multiple social media platforms, ensuring consistent messaging across channels.
- Collaborated with design team to create visually appealing promotional materials for campaigns.
Ranch Hand
2 Years 1 Month- Manage daily responsibilities independently while caring for livestock, equipment, and property, requiring consistent attention to detail and strong time management.
- Troubleshoot unexpected problems in real time and make sound decisions in situations where safety, accuracy, and efficiency are critical.
- Maintain clear communication with property owners, coworkers, and vendors to coordinate daily tasks and resolve issues efficiently.
- Balance multiple responsibilities and changing priorities while consistently completing time-sensitive work with minimal supervision.
Sales Representative
5 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring satisfaction and loyalty.
- Maintained accurate cash drawer records and reconciled discrepancies daily.
- Trained new cashiers on operational procedures and customer service standards.
Hairstylist / Customer service professional
1 Year- Served a high volume of clients while managing appointments, consultations, payments, scheduling, and follow-up, delivering personalized service throughout the customer experience.
- Built and maintained long-term client relationships through strong communication, active listening, and understanding individual customer needs.
- Generated revenue through service recommendations, retail sales, and repeat business while consistently providing solutions tailored to each client.
- Managed customer concerns professionally and resolved service issues by listening carefully, communicating clearly, and finding practical solutions.
Customer Service Cashier
3 Years 5 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring satisfaction and loyalty.
- Maintained accurate cash drawer records and reconciled discrepancies daily.
- Trained new cashiers on operational procedures and customer service standards.
Education
Cosmetology
Received cosmetology license
High School Diploma
Graduated with high school diploma
Skills
Customer Service & Customer Support
Phone
Email & Written Communication
Sales & Relationship Building
Problem Solving & De-escalation
AVG 45 WPM typing
CRM & Computer Systems
Data Entry & Administrative Support
Social Media Management
Multitasking & Time Management
Independent & Remote Work
Fast Learner & Technology Adaptability
Social media management
Photo and video editing
Teamwork and collaboration
Content creation
Timeline
Ranch Hand
Maria Lake Grazing
06.2023 - 07.2025Read More
Sales Representative
TKJ Investments
10.2022 - 03.2023Read More
Social Media Manager
Studio One Salon
06.2022 - 06.2026Read More
Hairstylist / Customer service professional
Sprout Salon and Spa
10.2020 - 10.2021Read More
Customer Service Cashier
Lazy Js
10.2011 - 03.2015Read More
Palomar Institute of Cosmetology
Cosmetology
Read More
McLain High School
High School Diploma
Read More