Dominique Handy
New Orleans,LA
Summary
I am an organized and dependable candidate. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am also an detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. I am hardworking and a passionate job seeker with strong organizational skills eager to secure entry-level in the Assistant Manager position. Ready to help my team achieve company goals and to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Manager
Apartment Management Consultants
07.2023 - Current
- Schedule and coordinate meetings.
- Conduct employee performance reviews.
- Develop good resident relationships.
- Participate in recruitment and dismissal processes.
- Collecting, scanning, and updating renters insurance information to aid in the company's collection process.
- Smooth out problems within the workplace.
- Address employee and customer concerns.
- Following scheduling policies and procedures.
- Schedule appointments for future prospects,vendors and or residents
- Develop strategies for better workplace efficiency and goal achievement.
- Conducting special audits, studies, or surveys to development procedures.
- Email and phone correspondence.
- Utilizing reports to assist in a success delivery process.
- To collect and post rent,send out late notices,renew leases,file eviction,move out residents,move in residents,do Final account statements and assist the manager with anything needed.
- Fill in for Property Manager (PM) in times of absence. Make executive decisions, hold meetings and provide accountability.
Assistant Manager
Luves management
11.2022 - 07.2023
- Schedule and coordinate meetings.
- Conduct employee performance reviews.
- Develop good resident relationships.
- Participate in recruitment and dismissal processes.
- Smooth out problems within the workplace.
- Collecting, scanning, and updating renters insurance information to aid in the company's collection process.
- Following scheduling policies and procedures.
- Address employee and customer concerns.
- Utilizing reports to assist in a success delivery process.
- Develop strategies for better workplace efficiency and goal achievement.
- Email and phone correspondence.
- Conducting special audits, studies, or surveys to development procedures.
- To collect and post rent,send out late notices,renew leases,file eviction,move out residents,move in residents,do Final account statements and assist the manager with anything needed.
- Schedule appointments for future prospects,vendors and or residents
- Fill in for Property Manager (PM) in times of absence. Make executive decisions, hold meetings and provide accountability.
Leasing Agent
Luves management
06.2021 - 11.2022
- My top priority is To lease apartments!! I make sure they are ready to be leased, I walk the units and also show the unit to possible prospects
- I file papers, send emails, put in work orders and close out completed work orders
- Meeting potential renters and guiding them on tours of available units
- Following up on leads for potential renters
- Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified
- Preparing leasing documents for potential renters using property standards and regulations
- Handling the collection of rent payments, security deposits and application fees
- Keeping residents informed of any changes to rental agreements or upcoming property issues
- Building a rapport with current tenants to give them personalized service
- Keeping an eye on community facilities such as mailrooms, fitness centers and laundry rooms
- I have great communication skills when answering the phone and talking with prospects, I also scanning paper work when needed and assist the manager and assistant manager with whatever it is they may need as well.
Direct Care Giver
L&d family support services
07.2016 - 11.2022
- Providing immobile, ill, or frail clients with assistance, company, and comfort.
- Administering medicine and treatments as prescribed by healthcare providers.
- Monitoring the physical, mental, and emotional conditions of clients and reporting changes to designated parties.
- Performing personal hygiene care and housekeeping duties.
- Preparing meals and assisting clients with eating and drinking.
- Assisting with the use of incontinence products or providing bathroom visit support.
- Running errands, including shopping for groceries and basic household items.
- Assisting clients from their beds into chairs or wheelchairs, and back.
- Accompanying clients on trips, such as medical appointments.
- Maintaining a clean, tidy, and safe environment.
- Scheduling doctor appointments
Leasing Agent
The Lynd Company
11.2020 - 05.2021
- My top priority is To lease apartments!! I make sure they are ready to be leased, I walk the units and also show the unit to possible prospects
- I file papers, send emails, put in work orders and close out completed work orders
- Meeting potential renters and guiding them on tours of available units
- Following up on leads for potential renters
- Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified
- Preparing leasing documents for potential renters using property standards and regulations
- Handling the collection of rent payments, security deposits and application fees
- Keeping residents informed of any changes to rental agreements or upcoming property issues
- Building a rapport with current tenants to give them personalized service
- Keeping an eye on community facilities such as mailrooms, fitness centers and laundry rooms
- I have great communication skills when answering the phone and talking with prospects, I also scanning paper work when needed and assist the manager and assistant manager with whatever it is they may need as well.
Receptionist
intergrated airline services
05.2014 - 08.2020
- Greet clients and visitors with a positive, helpful attitude.
- Assisting clients in finding their way around the office.
- Announcing clients as necessary.
- Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
- Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
- Preparing meeting and training rooms.
- Answering phones in a professional manner, and routing calls as necessary.
- Assisting colleagues with administrative tasks.
- Performing ad-hoc administrative duties.
- Answering, forwarding, and screening phone calls.
- Sorting and distributing mail.
- Hiring, managing, and developing the junior administrative team.
- Provide excellent customer service.
- Scheduling appointments.
Clerk/supervisor
Goodworks
07.2011 - 08.2013
- filing weekly papers
- organizing upcoming schedules
- making sure my workers were doing their job correctly, assisting them in any needs that needed to be met, and making sure they were at their post
- directing visitors, answering questions, and responding to complaints and requests.
- Making arrangements for meetings
- Performing basic office tasks, such as data entry, answering phones, taking messages, sorting mail, maintaining and updating filing, operating office machines, and arranging equipment maintenance and repairs. Ordering and distributing office supplies.
- Maintaining positive relationships with vendors, clients, and coworkers.
- Reviewing and updating office procedures to reduce errors and costs.
- Following and enforcing relevant policies, procedures, and regulations their job assigned to them
Sales Associate
JCPenney
07.2008 - 08.2010
- Greet customers.
- Answer customers' questions.
- Locate items for customers.
- Monitor inventory.
- Ring up items for customers.
- Elevate feedback from customers to management.
Cashier
Beauty Mart
09.2002 - 08.2004
- Greet customers.
- Answer customers' questions.
- Locate items for customers.
- Monitor inventory.
- Ring up items for customers.
- Elevate feedback from customers to management.
Education
Undergraduate in Business Management - Business Administration And Management
Nunez Community College
Chalmette, LA01.2024
High School Diploma -
St. Mary's Academy
New Orleans, LA05.2001
Skills
- Microsoft Word
- Microsoft Outlook
- Bookkeeping
- Help Desk
- Property Leasing
- Asset Management
- Meal Preparation
- Section 8
- Research
- Home Care
- Office Management
- OneSite
- Fair Housing Regulations
- Negotiation
- Personal Assistant Experience
- Property Management
- Accounting
- Excel spreadsheet
- Excel software
Certification
- First Aid Certification
- CNA
- CPR Certification
Timeline
Assistant Manager
Apartment Management Consultants
07.2023 - Current
Assistant Manager
Luves management
11.2022 - 07.2023
Leasing Agent
Luves management
06.2021 - 11.2022
Leasing Agent
The Lynd Company
11.2020 - 05.2021
Direct Care Giver
L&d family support services
07.2016 - 11.2022
Receptionist
intergrated airline services
05.2014 - 08.2020
Clerk/supervisor
Goodworks
07.2011 - 08.2013
Sales Associate
JCPenney
07.2008 - 08.2010
Cashier
Beauty Mart
09.2002 - 08.2004
Undergraduate in Business Management - Business Administration And Management
Nunez Community College
High School Diploma -
St. Mary's Academy