Dominique Hay
Shreveport,LA
Summary
Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Pleasant professional consistently striving to create and maintain safe, healthy living environment for residents of medical facility. Skilled at carefully and thoroughly explaining complex procedures in easy-to-understand terms. In-depth knowledge of medical terminology and software.
Overview
4
4
years of professional experience
Work History
Nurse Assistant
The Bradford Rehabilitation Center
Shreveport, LA
08.2024 - 10.2024
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
- Answered call lights promptly and responded to requests from patients in a timely manner.
Nursing Assistant
Heritage Manor West
Shreveport, LA
07.2021 - 03.2024
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
Customer Service Representative
Teleperformance
Shreveport
12.2020 - 07.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
GED -
Homer High School
Homer, LA05-2005
Skills
- Infection Control
- Call light response
- Medical Records Management
- Vital signs monitoring
- First-aid and CPR
- Information Collection
- Healthcare ethics
- Patient Care
- Staff Assistance
- Care plan implementation
- Vital sign recording
Timeline
Nurse Assistant
The Bradford Rehabilitation Center
08.2024 - 10.2024
Nursing Assistant
Heritage Manor West
07.2021 - 03.2024
Customer Service Representative
Teleperformance
12.2020 - 07.2021
GED -
Homer High School