Dominique Henry
Sacramento
Summary
Results-driven administrative professional skilled in office operations, data entry, and workflow management. Known for organizational excellence, clear communication, and supporting smooth, efficient operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Recreation Aide
City of Sacramento
08.2022 - Current
- Assisted with planning and implementing recreational programs for community engagement.
- Facilitated daily activities, ensuring a safe and enjoyable environment for participants.
- Coordinated logistics for events, including scheduling and resource allocation.
- Developed promotional materials to increase program visibility and participation.
- Led group activities that promoted physical fitness, mental well-being, creativity, social interaction, or skill development among participants.
- Collected and analyzed participant feedback to inform program improvements.
- Fostered positive relationships with participants'' families, keeping them informed about program updates and individual progress.
- Maintained accurate records of attendance, incident reports, and equipment inventory for effective management of resources.
- Provided exceptional customer service to patrons by addressing inquiries and resolving issues in a timely manner.
- Streamlined program registration process, resulting in higher participation rates and improved customer satisfaction.
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Administrative Assistant
Paula Willhite & Associates Real Estate Team
01.2021 - 08.2022
- Managed daily scheduling and appointment coordination for real estate agents.
- Streamlined document management processes to improve team efficiency and accuracy.
- Assisted in preparing marketing materials, enhancing property visibility and client engagement.
- Coordinated communication between clients and agents, ensuring timely responses and information flow.
- Developed filing systems that increased accessibility to vital documents for the team.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
Education
Bachelor of Science - Health/Science
Sacramento State
05-2025
Skills
- Organizational skills
- Effective Communicator
- Multi-tasking skills
- CPR Certified
Certification
● Basic Life Support (BLS), National CPR Foundation – Includes HCP CPR (Adult/Child/Infant/Choking), AED, First Aid
● Certified Childbirth Educator – BEST Doula Training
● Certified Birth Doula – BEST Doula Training
● Certified Postpartum Doula – BEST Doula Training
Timeline
Recreation Aide
City of Sacramento
08.2022 - Current
Administrative Assistant
Paula Willhite & Associates Real Estate Team
01.2021 - 08.2022
Bachelor of Science - Health/Science
Sacramento State