Dominique Herring
Sales Associate/Customer Service
Newark,NJ
Summary
To seek and maintain a full-time position that offers professional challenges utilizing my interpersonal skills, excellent time management and problem-solving skills. I am organized and a dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Authenticator
The RealReal
Perth Amboy, NJ
05.2021 - 12.2021
- Authenticate luxury products by locating brand identifiers and evaluating the quality or materials and construction
- Write informative product descriptions using industry-standard fashion terms
- Data Entry (provide pertinent product information such as measurements and fabrication)
- Received and processed stock into inventory management system.
- Maintained excellent attendance record, consistently arriving to work on time.
Key Holder
Third Love
New York, NY
04.2019 - 03.2020
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
Bloomingdale's
Short Hills, NJ
02.2018 - 04.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Processed product returns and assisted customers with other selections.
- Solved customer challenges by offering relevant products and services.
- Proactively maintained communications with loyal customers in the Bloomingdale's "Client Book", by providing them updated information on new items and upcoming sales
Sales Associate
Urban Outfitters, Inc.
Paramus, NJ
06.2017 - 02.2018
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Education
High School Diploma -
S.T.E.M Academy
East Orange, NJ 09.2012 - 06.2016
Timeline
Authenticator
The RealReal
05.2021 - 12.2021
Key Holder
Third Love
04.2019 - 03.2020
Sales Associate
Bloomingdale's
02.2018 - 04.2019
Sales Associate
Urban Outfitters, Inc.
06.2017 - 02.2018
High School Diploma -
S.T.E.M Academy
09.2012 - 06.2016